Rare times in local KT. Place your mouse over times and items for time conversions and info.
Welcome to the Webkinz Insider Forum forums.
You are currently viewing our boards as a guest which gives limits your access to many of our other features. By joining our FREE community you will have access to post topics, communicate privately with other members (PM), removal of some (including the "in-text") ads, respond to polls, upload content and access many other special features, such as trading, and entering contests! Registration is fast, simple and absolutely free so please, join our community today!
If you have any problems with the registration process or your account login, please contact us.
All of my tokens have disappeared from the wish machine. It shows a total of 0 and says that I need 10 tokens to make a wish. The tokens that I had not yet deposited are still in my dock, but all that I had already put in the machine are gone. I don't remember how many I had, because I had not looked in a while, but I know I had saved a lot of them. The Ganz rep said they don't keep track and can't help me. She said no one else has reported this problem. Have any of you had your tokens disappear?
(I don't know if I chose the right prefix for this thread. When does Major become Critical?)
That's terrible! I ran to the Wish Factory to check and mine are still there.
I would call customer service back. I find different reps give different answers to the same problem!
Maybe have a specific number of Wish Tokens in mind when you call too. Even though you can't remember for sure, make an estimate you would be comfortable defending and stick to it. Then a good argument if they still don't want to replace them could be: "I'm being very reasonable. It was probably 30 tokens but I since I couldn't remember for sure I'm only asking for you to replace 25. And since you say no one else is reporting this problem, it shouldn't be too difficult to fix just this one account. Could you please check again what you can do?"
Nope, all 12 of mine are still there, but that sounds dreadfull! I would hate to lose my tokens without warning. This is just a suggestion, but do you know anyone who knows your pass? Maybe someone went onto your account and bought some Exclusives. I don't know much about customer support and all that sort of stuff, so sorry. Hope you find out where and why they went missing. <3 Good luck!
WebkinzInsider.Com is not an official site of, sponsored by, nor affiliated with Ganz, Inc, Webkinz, Lil'Kinz, or Kinzville Newz and all character names, logos, and images are trademarks owned by Ganz, Inc.