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Old 03-10-2008, 08:30 PM   #1
Lil Kinz
DazzleDiscus is an unknown quantity at this point

Default Unanswered: Missing Stuff.......

Heh. Yeah I'm new here...

When I logged into Webkinz today, it kicked me off a few times, but when I was able to stay on, I noticed that all my stuff in my house was gone. I havn't giving away my password to anyone- only two of my friends even know my account name. It's really bothering me cause the account is less then six months old and my password was, in my opinion, complex. I'm a little lost on what to do. When I looked on the ganz website to see what they said, they said that they weren't responsible and it was my own fault and such. Understandable- but what if I'm not at fault? Sorry, but I'm possitive that I did everything ok. Is this perhaps a crazy glich of some sort? I'm kinda at the point where I could just leave it alone and be done with it all. I had a bunch of stuff in there!

Anyway- any one's opinions/comments/whatever will be appreciated.
:turt:
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Old 03-10-2008, 08:34 PM   #2
yugogirl12
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Default Re: Missing Stuff.......

contact ganz.Call them or wait a bit and see if they come back
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Old 03-10-2008, 08:46 PM   #3
Lil Kinz
DazzleDiscus is an unknown quantity at this point

Default Re: Missing Stuff.......

Thanks for your reply. I think I'll be patient and wait a day before I start complaining to them...
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Old 03-10-2008, 09:01 PM   #4
Hippos are sooooooo
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Default Re: Missing Stuff.......

tell ganz the whole story, and definetly change your password. also, it oculd be a huge glitch, so wait for tomorrow or a couple days before you really freak out. either way, you should still tell ganz.
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Old 03-10-2008, 09:16 PM   #5
Lil Kinz
DazzleDiscus is an unknown quantity at this point

Default Re: Missing Stuff.......

heh. Yeah I definately freaked out! It doesn't help that my little bro is running around saying something is wrong with the computer's wires!
I'll contact ganz tomorrow if nothing has changed. I changed the password to something redicuously and annoyingly hard... Hopefully this will all be sort out soon.
I've played on a site called neopets before, and always thought someone would hack into my account, but I thought that webkinz would be more secure. Anyways, there is always a chance that this could be a glich... so I'll wait til tomorrow. Thanks kerili.
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Old 03-11-2008, 12:08 PM   #6
sf4581
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sf4581 is a name known to allsf4581 is a name known to allsf4581 is a name known to all

Default Re: Missing Stuff.......

I've had the same problem on my son's account, and Ganz basically said tough luck. That's sad because it's obviously not a one time problem for one person.
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Old 03-11-2008, 07:59 PM   #7
Lil Kinz
DazzleDiscus is an unknown quantity at this point

Default Re: Missing Stuff.......

Yeah- I'm expecting to hear that... simply because they stated in their FAQs that they wouldn't be held responsible. I havn't been on webkinz today yet but am getting ready to...
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Old 03-11-2008, 08:28 PM   #8
Webkinz :)
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Default Re: Missing Stuff.......

Did all your items in your dock disappear too, or just the ones in your house? Because all of my items, including my dock and all of my house items, disappeared for a couple days ago. I even tried buying something, and it deducted the money and I didn't get an item. I logged onto my sister's account to check if she had the same problem, and she didn't. I then restarted my computer and logged in again, and everything was back. So, hopefully you have the same glitch?
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Old 03-12-2008, 07:30 AM   #9
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Default Re: Missing Stuff.......

I see that you are missing some stuff???.Have you been seeing how much they are worth cause thats what happend to me and I lost about 5 exclusive items I was so sad but then I started not seeing how much it was worth and now I have lots of exclusive items.


from,luckyduc1998
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Old 03-12-2008, 08:30 PM   #10
Lil Kinz
DazzleDiscus is an unknown quantity at this point

Default Re: Missing Stuff.......

meggles: That is exactly what happened! I did get points for playing games, but I wasn't able to buy anything... ? Yes- all the items are missing. Including furniture, plants, dock items, clothes... even the clothes that they were wearing. When I tried to go on last night, it wouldn't come up and I gave up and went to bed. I will try again tonight.

Luckduc1998: No, I didn't keep track of how much every thing was worth, although I kinda know what items I had. I did not have any exclusives that I know of. I had some cool items that came with my turtle and horse though.

I'll try again tonight and keep you posted. Thanks!

---------- DazzleDiscus added 41 Minutes and 22 Seconds later ----------

YEAH!!!!!!!
MEGGLES! I went on a few moments ago and everything was back! HORRAY! It is actually my bros account, but since he's too small to understand how to play some of the games, I help him out. He's happy that all his pet's toys are back.

Last edited by DazzleDiscus; 03-12-2008 at 08:30 PM.. Reason: Automerged Doublepost
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