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Old 04-19-2009, 01:50 PM   #11
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Default Re: Missing pets, furniture and virtual items

The same thing happened to me today. Everything in the room, except for 1 item, was gone.
I logged out and when I logged back in everything was back.

Hopefully Ganz can fix both accounts for you.
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Old 04-19-2009, 02:47 PM   #12
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Default Re: Missing pets, furniture and virtual items

I'd contact Ganz right away!!!
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Old 04-19-2009, 03:49 PM   #13
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Default Re: Missing pets, furniture and virtual items

I am 200% certain this is not a browser problem. My husband is a network engineer. I have used Internet Explorer, Mozilla and Navigator. They all exhibit the exact same problem. I am pretty sure it is an error in the programming code - probably with the E-store items I put in the rooms. Every room I am missing things in had something from the E-store in it - either furniture, a pet, etc. Probably the E-store items are not playing nicely with the regular items in the code world and someone will have to rewrite the code.

I am 500% certain it is not a case of someone stealing my log in info. If it was, they would have taken more than they did and they would have not been able to take things like wallpaper, paint and flooring. Plus, e-store items cannot be traded so they could not have gotten those either.

I am certain it is a problem with Webkinz. The question is, how long will I have to spend out of my work day tomorrow on the phone with them getting them to resolve the issue.....sigh.....
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Old 04-19-2009, 04:59 PM   #14
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Default Re: Missing pets, furniture and virtual items

It is strange that you are having this problem and others are not. I just checked my volcano and everything in that yard is just fine. I could hear the volcano erupting as the room loaded. And yes, I had pets sleeping in that yard. They slept right through the eruption just fine. My other yard where I just put bamboo is fine also. But I do know that the server you are on makes a difference. Maybe you are unlucky and on a bad one.

From what you said, it seemed as though you put the volcano indoors. It's an outdoor only item, so maybe I read your post wrong.

Last edited by marnabear; 04-19-2009 at 05:04 PM..
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Old 04-19-2009, 08:57 PM   #15
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Default Re: Missing pets, furniture and virtual items

View Post Originally Posted by ottercute
One time i COULDN"T SEE any of my rooms at ALL only like 5 out of 167
167 rooms!!!!!!!! holey cow!!!!!!!!
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Old 04-20-2009, 12:38 AM   #16
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Default Re: Missing pets, furniture and virtual items

Well, without reason, now everything is back in my rooms. Glad to have it back but it sure is strange.

And, no, my volcano was out doors. I also purchased the sectional and some other items that went indoors including another pheonix which I named Helios after the Greek sun god. So, regardless, they are back and can now be fed and put to bed.

Last edited by smrardin; 04-20-2009 at 12:38 AM..
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Old 04-20-2009, 10:56 AM   #17
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Default Re: Missing pets, furniture and virtual items

View Post Originally Posted by smrardin
Well, without reason, now everything is back in my rooms. Glad to have it back but it sure is strange.

And, no, my volcano was out doors. I also purchased the sectional and some other items that went indoors including another pheonix which I named Helios after the Greek sun god. So, regardless, they are back and can now be fed and put to bed.
I am so glad your things came back. I have had things disappear from a room after I put something there, but they always came right back when I logged back in. ***** that yours lasted so long. I am happy that you did not lose anything, especially Helios.
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Old 04-20-2009, 11:47 AM   #18
puppyloves
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Default Re: Missing pets, furniture and virtual items

hum.. strange
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