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Old 09-06-2008, 05:20 AM   #1
minabug1216
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Default Unanswered: Missing/not getting KC?

I woke up this morning,noticed I've missing almost 3k KC on Webkinz. Then I did the gem hunt,star challenge,WOW,wishing well,and all the KC I got from those I never even got counted to my account. Still at the amount when I woke up. Has this ever happened to anyone else?
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Old 09-06-2008, 05:44 AM   #2
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Default Re: Missing/not getting KC?

View Post Originally Posted by Minabug
I woke up this morning,noticed I've missing almost 3k KC on Webkinz. Then I did the gem hunt,star challenge,WOW,wishing well,and all the KC I got from those I never even got counted to my account. Still at the amount when I woke up. Has this ever happened to anyone else?
Good morning!

Yes, I have had this happen on occasion, too. Here's what usually works: log out, then log back into WW again. Usually, the earned kinzcash will be reflected then.
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Old 09-06-2008, 05:54 AM   #3
mattybon
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Default Re: Missing/not getting KC?

contact ganz
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Old 09-06-2008, 05:56 AM   #4
minabug1216
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Default Re: Missing/not getting KC?

Thanks,but they're still missing.

I knwo to contact Ganz,but it's easier to contact them by phone. Their tools and systems are messed up anyways so they couldn't fix them.
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