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Old 05-14-2009, 06:33 PM   #1
dustysky34
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Default Unanswered: Missing Mystic Eye Lamp

Hi everyone

My daughter and I both bought the Mystic eye Lamp at 6:00 tonight. I did the purchasing.
I logged out of my daughters account to go to mine after the purchase, I bought one on my account.
I went back to my daughters account and it is not there. I logged out and back in and nope its not there.

When I click the help area it just says the only way anything can be missing is if someone has your password.

Will Gantz help with this issue? How do I actually get to the area to email them?

Better yet, can anyone share the phone number?

Thanks in advance
dustysky is offline Female
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Old 05-14-2009, 06:36 PM   #2
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Default Re: Missing Mystic Eye Lamp

LOL Ganz phone number is in a sticky just above where you started this thread, at the top of this very forum.
Good Luck!
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Old 05-14-2009, 06:42 PM   #3
dustysky34
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Default Re: Missing Mystic Eye Lamp

View Post Originally Posted by Webberlily
LOL Ganz phone number is in a sticky just above where you started this thread, at the top of this very forum.
Good Luck!
ohhh lol, sorry bu thank you
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Old 05-14-2009, 06:47 PM   #4
 
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Default Re: Missing Mystic Eye Lamp

here is a link with all the contact info for ganz-
http://www.webkinzinsider.com/forum/...ddress-247012/

i reccomend calling them, and not emaling them.
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Old 05-14-2009, 08:56 PM   #5
Slytherin for this
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Default Re: Missing Mystic Eye Lamp

Here is a great link that will give you the number. Ganz Telephone Number and Email Address
I would call them because they get back a whole lot quicker. I think you may be able to fill out a forum for missing items. IDK where though sorry. Just try calling Ganz. Good luck!
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Old 05-15-2009, 05:40 AM   #6
dustysky34
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Default Re: Missing Mystic Eye Lamp

thanks, I will give it a shot today
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Old 05-16-2009, 02:34 AM   #7
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Default Re: Missing Mystic Eye Lamp

Before you call, try logging off, clearing your cache, and then logging back on. Often that will return items that seem to have vanished.
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