Rare times in local KT. Place your mouse over times and items for time conversions and info.
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Unanswered: Missing lamp and how long do you wait?
I got the gray arabian last weekend and got logged out just as I was putting my magic lamp in my room ... of course, it disappeared. I e-mailed Ganz and also tried to call them (just got the message saying that they don't take voice mail) but no word yet and it's been over a week.
How long have you waited to get a missing item replaced? I want my magic lamp back! I didn't even get to use it!
When you called Ganz did you ask for Webkinz Support? I've called there before, asked for webkinz support & then been transfered to a voice mail & some one has called me back with ine 24 hours. I hope you get your lamp back!
I checked every room of my house -- it's not that big -- yet. I just tried calling Ganz again and it says the same message ... that you can only talk to a real person if you have a special code from an e-mail.
Well that doesn't make sense... I can understand not giving me back an item that I can buy again at the WShop or something like that, but the lamp is an item that comes with the Grey Arabian and only the Grey Arabian ...
Is the TV one of those random gifts that you get in the box, or is it linked to a pet?
i thought that ganz doesnt replace lost items cause it says that on the webkinz website cause when i was loading my black bear the page open and said the gifts but there wasnt anything there and i didnt get any of them
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