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Old 04-12-2009, 09:32 AM   #1
The Cullens love my
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Default Unanswered: Missing KC..never got it

I just adopted my Webkinz Lamb.. I got the extra prize box.. and it said i got a Dancing Zingos and 1000 KC.. i got the Zingos but not the KC coin.. and nothing was added to my account.. Could some one help?
- PopPrincess816
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Old 04-12-2009, 09:35 AM   #2
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Default Re: Missing KC..never got it

I would try logging in again. Or try calling ganz.
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Old 04-12-2009, 09:36 AM   #3
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Webkinz :)
 
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Default Re: Missing KC..never got it

Yes, just try logging in again. Or contact Ganz. It's just a glitch, don't worry.
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Old 04-12-2009, 09:36 AM   #4
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Default Re: Missing KC..never got it

I'm sorry to hear that... it was most likely a glitch.
Have you tried logging out? Sometimes the system just needs a refresh to add items.
I hope your KC coin turns up!
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Old 04-12-2009, 09:37 AM   #5
The Cullens love my
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Default Re: Missing KC..never got it

I did just log off.. I'm waiting a bit.. then if it dosen't show up I'm calling ganz after breakfast

Thx for the help everyone
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Old 04-12-2009, 09:41 AM   #6
ilovebeckymost‚ô•
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Default Re: Missing KC..never got it

Okay. I really hope you find it! (:
Your welcome.
Have a great Easter!
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Old 04-12-2009, 09:41 AM   #7
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Default Re: Missing KC..never got it

Hey Emily! Sorry this happened to you. Like everyone else said log back on and off. It was probably the server you were on. If it's still missing, try again. It should take no longer than 10 log on/offs,. If it still doesn't appear after the tenth, I'd have your mom call Ganz up tomorrow, or contact them for you and get it fixed... Sorry to hear about Bella's problem! Have an awesome Easter!
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