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Old 05-09-2010, 07:03 PM   #11
I'm back to a
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Default Re: Missing Items

This has never happened to me befoe, but I want to say I feel very sorry for you but I think I'd do what FIA said if it was me I hope you get that Birthday Cake of yours back! That cake is quite something and it is pretty cool!!
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Old 05-09-2010, 07:25 PM   #12
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Default Re: Missing Items

View Post Originally Posted by FIA
You might want to try filling out the "I Have Something Stuck" form. The Rep at Ganz who gets your message will run a search on your account and drop the item in your dock. It works no matter where the item is. It doesn't matter if the item is "stuck" or not.
Thanks so much for all the responses. I have signed back in several times and it is still not there! Where can I find the "I Have Something Stuck" form? I looked around the website, and didn't see it. Thanks to all who came to my aid~ I will let you know how it worked out.

MB
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Old 05-09-2010, 08:24 PM   #13
oo hoo! I ♥ my
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Default Re: Missing Items

View Post Originally Posted by Melabella
Thanks so much for all the responses. I have signed back in several times and it is still not there! Where can I find the "I Have Something Stuck" form? I looked around the website, and didn't see it. Thanks to all who came to my aid~ I will let you know how it worked out.

MB
Here is the link you need. Good luck

Webkinz� - I Have Something Stuck!
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Old 05-09-2010, 08:41 PM   #14
Liw
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Default Re: Missing Items

Have you tried to remove the table the cake was sitting on? I had one of my Arte clocks do this. I removed the table, then put it back in the room then logged out and back in. The clock reappeared. I have also removed the table and logged out to find the item sitting on the floor where the table had been. I hope you find your missing cake.
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Old 05-09-2010, 10:00 PM   #15
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Default Re: Missing Items

View Post Originally Posted by Liw
Have you tried to remove the table the cake was sitting on? I had one of my Arte clocks do this. I removed the table, then put it back in the room then logged out and back in. The clock reappeared. I have also removed the table and logged out to find the item sitting on the floor where the table had been. I hope you find your missing cake.
You people are awesome! I can't imagine how lost I would feel without all your input.

Well, Liw,
We are getting there! I tried what you said, and now I see the cake outside my room, to the left, sort of what happens sometimes to pets in the trade room, and in the Kinzville Park. You know, out side of the room in limbo on the outside border. I am so excited! Now, maybe tomorrow morning, it will decide to come in out of the clouds, and back to the table or head to my dock perhaps? If it is still there after the middle of the night maintenance, I will call or fill out the stuck form that FIA, and Kcbkat so kindly reffered me to. I feel a lot better, even if the cake is stuck outside the room, at least I can see it!

Have a good night all, and thanks again!
MB
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