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Old 12-21-2009, 12:56 PM   #1
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Angry Unanswered: Missing items.

can somebody help? I logged on to my webkinz account which has about 200+ items and it said 0 items and didn't show any items! and when i did jumble berry fields is still showed 0 items even though i got some berry's and i tryed logging out and in again and it still doesn't show. anyone have any advice?
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Old 12-21-2009, 01:49 PM   #2
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Default Re: Missing items.

You might have to wait a day. Re-start a couple of things or clear your cache. It happens to me all the time and that usually works for me.
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Old 12-21-2009, 03:05 PM   #3
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Default Re: Missing items.

Yes, I would try clearing your browsing history first. If that doesn't work a call to Ganz should help.
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Old 12-21-2009, 06:41 PM   #4
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Default Re: Missing items.

Sounds like a glitch. Log out, clear your cache, and make sure it's really cleared, then log back on and see what happens. If the problem persists, then try calling Ganz.
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Old 12-21-2009, 07:06 PM   #5
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Default Re: Missing items.

Try waiting a little while, maybe now all the items will come back to normal. This happened to me, I logged out, back in, everything was fine.

You can try clearing your cache too

I hope you get all of your items back!
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Old 12-21-2009, 09:29 PM   #6
ow I'm a
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Default Re: Missing items.

Try clearing you cache.
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Old 12-22-2009, 10:40 AM   #7
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Default Re: Missing items.

whats cache?
MAKroll is offline Male
Old 12-23-2009, 03:12 PM   #8
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Default Re: Missing items.

My items are back.
MAKroll is offline Male
Old 12-23-2009, 03:46 PM   #9
 
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Default Re: Missing items.

That is good news! It has happened to me before and it sure is scary! Glad everything is back.
CheekyDB is offline Female
Old 12-23-2009, 05:22 PM   #10
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Default Re: Missing items.

did you click get items from stroge?
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