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Old 08-14-2007, 12:33 AM   #1
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Default Unanswered: missing items

My webkinz crown of wonder has gone missing after I only had it for 3 days! Has anyone else here ever have things go missing without explanation? I know no one has my password because I never wrote it down or gave it away. It's in my head, and IMPOSSIBLE to guess. A friend of mine has also had things disappear. Anyone else?
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Old 08-14-2007, 12:36 AM   #2
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Default Re: missing items

It seems to have been hapening alot since the upgrade I would give it a day to show back up and if it dosen't contact tech support about it
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Old 08-14-2007, 12:41 AM   #3
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Default Re: missing items

ok thanks! how do i contact tech support though?
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Old 08-14-2007, 01:28 AM   #4
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Default Re: missing items

Thanks so much!!!
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Old 08-14-2007, 09:14 AM   #5
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Default Re: missing items

that stinks i think you should contact ganz. lso i rememer reading someone elses thread and thier cheeky cat stove was missing.I hoope ganz can do something to help.
Old 08-14-2007, 09:14 AM   #6
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Default Re: missing items

Was the CoW in your dock or on your pet's head when it went missing?
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Old 08-14-2007, 09:18 AM   #7
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Default Re: missing items

I first suggest that you first check all of your storage in you house even if you didn't put it in storage.


If that doesn't work I suggest that you contact ganz by email, which gets the fastesT reply, support@ganz.com it will take a couple days.


I also suggest that you change your password.


Hope that this helps,
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Old 08-14-2007, 04:40 PM   #8
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Default Re: missing items

it was in my dock.
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Old 08-14-2007, 04:47 PM   #9
pandapawn43
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Default Re: missing items

Aww... That's sad. Just log out and in again. If it doesn't appear email Ganz at: support@webkinz.com. I hope everything works out, I am sure you worked hard for your crown of wonder
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