Webkinz Insider - Not affiliated with Ganz or Webkinz.

Welcome to WI!


Free Webkinz Codes

Ads  Remove Ads

Become an Insider Insider Subscriber and make these ads go away!
Go Back   Webkinz Insider Forum > WebkinzInsider.Com > Somebody Help!

Welcome to the Webkinz Insider Forum forums.

You are currently viewing our boards as a guest which gives limits your access to many of our other features. By joining our FREE community you will have access to post topics, communicate privately with other members (PM), removal of some (including the "in-text") ads, respond to polls, upload content and access many other special features, such as trading, and entering contests! Registration is fast, simple and absolutely free so please, join our community today!

If you have any problems with the registration process or your account login, please contact us.
Closed
 
LinkBack Thread Tools Display Modes
Old 10-21-2008, 10:52 AM   #1
Lil Kinz
 
webmum's Avatar
webmum is an unknown quantity at this point

Question Unanswered: Missing items

Everything in my account has been removed - from the my stuff area and all my rooms
I have not shared my account password with anyone
And anyway how could someone remove that much stuff in such a short time period? You can only kinzpost 3 items to a single account each day and I had loads of things.
I have the account to play with my daughter and friends who have moved to the US

Have I been hacked?

My account would have been due for renewal around now but I have bought a new pet - so it might be a mistake?

What should I do?
Please help
Sadly yours WebMum
webmum is offline
Sponsored Links
Old 10-21-2008, 10:54 AM   #2
icked Awesome
Webkinz :)
 
Melissa30067's Avatar
Melissa30067 has a brilliant futureMelissa30067 has a brilliant futureMelissa30067 has a brilliant futureMelissa30067 has a brilliant futureMelissa30067 has a brilliant future

Default Re: Missing items

I would try clearing your cache and deleting your cookies, logging out and logging back in. sometimes this has helped for me when something "disappears" if that doesnt work I would notify Ganz that the items are gone and see if they can help.

With that many things gone, if no one knew your password, I would say it is more than likely just a glitch.

I wish you the best of luck and hope it all works out ok!
Melissa30067 is offline Female
Old 10-21-2008, 10:57 AM   #3
Webkinz :)
 
jazzykinz's Avatar
jazzykinz wows us all with wonderjazzykinz wows us all with wonderjazzykinz wows us all with wonderjazzykinz wows us all with wonderjazzykinz wows us all with wonderjazzykinz wows us all with wonderjazzykinz wows us all with wonderjazzykinz wows us all with wonderjazzykinz wows us all with wonderjazzykinz wows us all with wonder

Default Re: Missing items

Oh, no! I hope not hacked.
Contact GANZ immediately. Since they are not taking any emails, their number is 1-866-932-5469.

I hope they can straighten out your account. Good Luck
jazzykinz is offline Female
Old 10-21-2008, 11:09 AM   #4
Guest
kellyschrvr will become famous soon enough

Donation Award 
Default Re: Missing items

I've had it happen that whenever I entered a room everything was gone... and the webkinz were just standing there... that happened in my sons account before too, because he told me that someone stole his stuf.... But after logging out, restarting the browser, loggin back in everything was ok...
I'm guessing you have tried logging out and in again... If that hasn't brought the stuff back, I'd surely call Ganz... 1-866-WEBKINZ...
kellyschrvr is offline Female
Old 10-21-2008, 11:17 AM   #5
rubywebkinz
Gift Guru
 
rubygooby's Avatar
rubygooby is just really nicerubygooby is just really nice

Default Re: Missing items

I'm only on for a few minutes and ofcourse webkinz world isn't working for me. I tried to go to my rooms to work on a garden and I can't get into the rooms in ANY account except one- and it goes to a room that was basically empty anyway (that's the last room I was in) but even on that acct the "map" button won't work so I can't go to another room to get to the garden.

I think it's probably a mix up on webkinz world right now. There is no way someone could take that many items out that fast.
rubygooby is offline
Old 10-21-2008, 11:22 AM   #6
Lil Kinz
 
webmum's Avatar
webmum is an unknown quantity at this point

Default Re: Missing items

THANKYOU!!!
Have deleted internet cookies and tempary files as you suggested and my items are back!
Thankyou for your advice - you are all fab
I am one happy Mum and my daughter is so impressed by you all
Thankyou
WebMum
webmum is offline
Old 10-21-2008, 11:31 AM   #7
Guest
kellyschrvr will become famous soon enough

Donation Award 
Default Re: Missing items

Glad it is ok I know what that shock feels like whenever you enter an empty room that you knew was full.. LOL

Even the webkinz in the room stand there confused LOL
kellyschrvr is offline Female
Closed

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On



All times are GMT -5. The time now is 06:44 AM.



Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2016, vBulletin Solutions, Inc.
SEO by vBSEO ©2011, Crawlability, Inc.
Copyright © 2007-2013 Kopi Enterprises, LLC
WebkinzInsider.Com is not an official site of, sponsored by, nor affiliated with Ganz, Inc, Webkinz, Lil'Kinz, or Kinzville Newz and all character names, logos, and images are trademarks owned by Ganz, Inc.
no new posts