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Old 12-19-2007, 01:11 AM   #1
minnie727
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Default Unanswered: Missing Items!

I first lost a trophy, which wasn't a big deal to me. I just adopted a new pet about an hour ago, and it came with a helicoptor. I logged out, and when I logged back in, it was already gone! I didn't even have it for an hour! Do you think if I email Ganz, they can get it back for me?
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Old 12-19-2007, 02:06 AM   #2
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Default Re: Missing Items!

I sure hope so, just keep trying to contact them
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Old 12-19-2007, 02:12 AM   #3
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Default Re: Missing Items!

Which pet has a helicopter?
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Old 12-19-2007, 06:43 AM   #4
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Default Re: Missing Items!

I don't think I've ever seen a helicopter - which pet did you adopt?
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Old 12-19-2007, 06:46 AM   #5
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Default Re: Missing Items!

I ahve e-mail Ganz so u need to

---------- Emilyoandvrox added 0 Minutes and 26 Seconds later ----------

HAVE sorry

Last edited by Emilyoandvrox; 12-19-2007 at 06:46 AM.. Reason: Automerged Doublepost
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Old 12-19-2007, 07:20 AM   #6
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Default Re: Missing Items!

sure Email ganz
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Old 12-19-2007, 07:24 AM   #7
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Default Re: Missing Items!

Emailing would be a good place to start, but make sure you have the item right. Maybe it was a Propellar Plane? I haven't seen a helicopter.
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Old 12-19-2007, 10:10 AM   #8
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Default Re: Missing Items!

LOL yes it's the propeller plain, sorry I worded it wrong. I adopted the turtle which came with his own little mobile. I was excited cuz I was going to make a garage!
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Old 12-19-2007, 02:41 PM   #9
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Default Re: Missing Items!

Aww, Minnie I'm sorry this happened to you!
Try clearing your Temporary Internet Files,
clear the Cookies, restart your computer and
then log back in. If the item isn't back, then
give Ganz a call...Mon-Fri 9-5
1-866-932-5469
They will get back to you in a few days.
Good luck!
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Old 12-19-2007, 02:43 PM   #10
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Default Re: Missing Items!

sorry you lost your items!

a helicopter!
what is the helicoper for or look like?
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