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Old 02-19-2008, 04:41 PM   #1
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Default Unanswered: Missing item after kinzpost sending

I sent the monkey-monkey doll (it looks like a ventrilaquist doll) that I won on the wheel of WOW. I sent it to my cousin's account. When I hit send, it showed the gift with wings flying away, but then it also said that "this item is invalid". The gift was removed from my dock, as was the $ to ship it, but guess what? It never arrived at my cousin's account!

I emailed Ganz and their auto reply said that they were very busy. That was a week ago? Any suggestions or is this a completely lost cause?

ANd no, I don't share my PW and no, nothing else has gone missing. So this is not a case of Ganz who swears every thing that goes wrong is a case of stolen accounts.:chi::clyde::easter::ppony::luvfrog::rdr ::ppony:
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Old 02-19-2008, 04:48 PM   #2
Edward Cullen, choco
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Default Re: Missing item after kinzpost sending

Ok, did you call them or e-mail them? If you only did one, do the other and try the one you did again. As other threads have said, lots of glitches are going on so don't worry, if you do get ganz, they will give it back to you!

---------- kaykay098 added 1 Minutes and 51 Seconds later ----------

Ok, did you call them or e-mail them? If you only did one, do the other and try the one you did again. As other threads have said, lots of glitches are going on so don't worry, if you do get ganz, they will give it back to you!♥♥♥♥♥♥♥♥♥♥♥♥
- Kaykay098♥

Last edited by kaykay098; 02-19-2008 at 04:48 PM.. Reason: Automerged Doublepost
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Old 02-19-2008, 05:02 PM   #3
darleina
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darleina is just really nicedarleina is just really nice

Default Re: Missing item after kinzpost sending

Hello :
Yesterday it took me three tries to send something to my son ,it kept saying invalid item as well ,never arrived and was missing off my dock ! I was very upset at first but when I logged out then back in everything was back on my dock ! On the thrid try my son told me to send only two things that were different ( I was trying to send 2 hockey nightstands and a hockey table ) guess what my little boy was smarter than me as it worked no problem then after midnight I sent the other nightstand ! so maybe look again it might be on your dock after you log out and back in !!!!!!! Good Luck
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Old 02-19-2008, 05:26 PM   #4
Gifted
 
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Default Re: Missing item after kinzpost sending

From what I have read on this board, it doesn't seem that Ganz is very good with replacing lost items. I would consider that with the amount of effort you put forth.

This may or may not be related, but, if you won the monkey then...

put it in the W-shop to see the value
"removed" it
sold other things
the monkey would show in your dock, but it would actually be sold.

I have experienced this bug with the "remove" button. As I said, it may not be related but something to consider.
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Old 02-19-2008, 08:55 PM   #5
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Default Re: Missing item after kinzpost sending

so you did contact ganz but they didnt reply i would try again because you should get your money back and the doll!
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Old 02-19-2008, 09:45 PM   #6
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Default Re: Missing item after kinzpost sending

I will send you one if you want just keep on trying to send it to them and maybe even call them! Hopes this helps~Lexie22
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Old 02-19-2008, 11:05 PM   #7
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Default Re: Missing item after kinzpost sending

well maybe just try and win it next time you spend the wheel of yum or call ganz.
- ReSpekt
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