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Old 09-21-2007, 09:39 PM   #1
ChloeAlaina16
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ChloeAlaina16 is a jewel in the roughChloeAlaina16 is a jewel in the rough

Default Unanswered: Missing Item?

I'm not sure if this goes here, I thought I saw a topic about this, but I don't remember where it was, sorry. But, suddenly.. I had like 1800 KC, and then I sold some things and it increased by like 200 KC .. or it was supposed to.. it ended up increasing like 1,000 KC, I'm not complaining, but then things went missing.. I didn't put them in any of my rooms, I have checked my dock several times, and I logged out twice.. but they are still missing. There is only one that I'm extremely angry about..

- Gladiator Helmet
- Amaryllis
- Juniper Bonsai Tree
- Orchid
- Sunflower

Since I am most definitely not rich at all, this is a big concern for me.. I spent a lot on the helmet and I'd really like it back! I have lost some rare hair items before and I hate it but I don't remember the names or anything and I lost it a while ago, or I think at least, so yeah. Somebody, anybody, help!
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Old 09-22-2007, 02:17 AM   #2
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Default Re: Missing Item?

Did you happen to put those items in the sell boxes at the W-shop to see how much they were worth, and then click cancel to remove them before you sold your other items? Because I have read about people having their items get sold even after they canceled and removed them. Which could explain why your KinzCash went up, too...
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Old 09-22-2007, 02:34 PM   #3
Evan101singingstar
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Default Re: Missing Item?

have your parents call ganz
Old 09-22-2007, 03:42 PM   #4
janjan2012
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Webkinzfan2012 is just really niceWebkinzfan2012 is just really nice

Default Re: Missing Item?

Maybe you accidently put them in the sell box. If you are positive you didn't put them in the sell box. Contact ganz at support@webkinz.com.
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Old 09-22-2007, 07:38 PM   #5
ChloeAlaina16
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ChloeAlaina16 is a jewel in the roughChloeAlaina16 is a jewel in the rough

Default Re: Missing Item?

View Post Originally Posted by SirTyger
Did you happen to put those items in the sell boxes at the W-shop to see how much they were worth, and then click cancel to remove them before you sold your other items? Because I have read about people having their items get sold even after they canceled and removed them. Which could explain why your KinzCash went up, too...
Yeah, I did do that! So, do I tell Ganz or something? I had others items randomly go missing as I have said before.. but don't remember the names, but sure I could find out.
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Old 09-22-2007, 08:36 PM   #6
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Default Re: Missing Item?

View Post Originally Posted by ChloeAlaina16
Yeah, I did do that! So, do I tell Ganz or something? I had others items randomly go missing as I have said before.. but don't remember the names, but sure I could find out.
hi chloe~ ohh gosh sorry to hear youve experienced this common wshop glitch. You are definitely not alone. Dont put anything in the sell boxes unless you 100% intend on selling it..not to check for how much it will sell for..or else you will have great odds of losing it

if that was the case..or any other items you are missing do not come back after a few relogins..be sure to contact ganz at support@ganz.com
Also, report on Justins thread here:
http://www.webkinzinsider.com/forum/...nz-t59344.html

good luck!
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Old 09-23-2007, 09:59 AM   #7
please askk
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Default Re: Missing Item?

ahhh there are sooo many glitches in the system!
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Old 09-23-2007, 03:38 PM   #8
samantha155
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Default Re: Missing Item?

i'm sorry to here that happened i hope you get your items back
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Old 09-23-2007, 08:00 PM   #9
ChloeAlaina16
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ChloeAlaina16 is a jewel in the roughChloeAlaina16 is a jewel in the rough

Default Re: Missing Item?

Thanks. Is it support@ ganz or webkinz?
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Old 09-23-2007, 08:53 PM   #10
janjan2012
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Default Re: Missing Item?

It's support@webkinz.com.
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