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Old 05-04-2008, 05:41 PM   #1
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Default Unanswered: missing item

I decided to do some room decorating yesterday, and I noticed my elephant's room has the bed missing. It was the circus tent super bed. I am very aggravated. This is the one that I had to buy 10 webkinz to get and now it is missing. I looked again today (and searched all rooms), but did not find it. Part of my obsession, was getting the bonus items, and now this disappeared. I will contact them, but all of the other problems I have had were not even addressed by Ganz. Any suggestions on how to deal with this would be greatly appreciated. thanks.
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Old 05-04-2008, 06:14 PM   #2
izz10995
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Default Re: missing item

the same thing happened to me with my egyptian bed. unfotunately it says in GANZ's user agreement that GANZ is not responsible for any missing items
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Old 05-04-2008, 06:48 PM   #3
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Default Re: missing item

I think that first you should change your password just in case someone got into your account. Contact Ganz, it may take awhile but hopefully they will help you.

I hope you get your bed back.
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