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Old 10-17-2008, 11:52 PM   #1
Webkinz :)
MKuhl is an unknown quantity at this point

Default Unanswered: Missing Grand Charmling Tree

I FINALLY have all 24 Webkinz charms, but the Grand Charmling Tree did not unlock. My Webkinz Charm Collection page shows that I have all 24 charms, but there is still a question mark by the box for 24 charms and nothing in my dock. I even tried to log out and back in again to see if there was a change. Has anyone else had this problem?
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Old 10-18-2008, 01:10 AM   #2
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Default Re: Missing Grand Charmling Tree

yes it did the same thing to me tonight. I hope it is just another glitch and they fix it soon. I was so excited to finally get all my charms and boom...disappointment. good luck with yours getting fixed.
fancy1961 is offline Female
Old 10-18-2008, 01:19 AM   #3
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Default Re: Missing Grand Charmling Tree

Oh no!
I hope it's just a glitch.
vanvan20 is offline Female
Old 10-18-2008, 01:26 AM   #4
I_LV_Webkinz
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Default Re: Missing Grand Charmling Tree

Sorry to hear that, hope it's a glitch and if so I hope it gets fixed soon!
Old 10-18-2008, 07:14 AM   #5
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MKuhl is an unknown quantity at this point

Default Re: Missing Grand Charmling Tree

View Post Originally Posted by fancy1961
yes it did the same thing to me tonight. I hope it is just another glitch and they fix it soon. I was so excited to finally get all my charms and boom...disappointment. good luck with yours getting fixed.
I'm sorrt that you are having the same problem. Hopefully it gets fixed soon.
MKuhl is offline Female
Old 10-18-2008, 07:43 AM   #6
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Emmah432 is on a distinguished road

Default Re: Missing Grand Charmling Tree

I am so sorry to hear that.. I got mine on the 8th of october and it worked fine. Probably just a glitch. Try calling Ganz. They should be able to check your account and unlock it for you.
Emmah432 is offline Female
Old 10-18-2008, 08:15 AM   #7
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Default Re: Missing Grand Charmling Tree

Have you tried clearing your cache and cookies? Maybe if you do that it could help!
If not, I hope you get it sorted out soon!
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Old 10-18-2008, 01:27 PM   #8
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Default Re: Missing Grand Charmling Tree

when I logged on this morning my tree was there in the dock so glitch was fixed. I hope yours turns out as well. have a great one.
fancy1961 is offline Female
Old 10-18-2008, 01:32 PM   #9
playemed
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angelann is on a distinguished road

Default Re: Missing Grand Charmling Tree

it happened to me to but the nextday it was in my dock. hope you get it soon. i know what it is like to expect it to be there and then not.
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Old 10-18-2008, 01:35 PM   #10
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Default Re: Missing Grand Charmling Tree

*gasp* Another glitch again! I'm getting tired of these glitches now!
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