Rare times in local KT. Place your mouse over times and items for time conversions and info.
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Hi- has anyone else recieved the new items for the falling leaves but then have them taken away? Also, now half the time when i catch one it is blank and i don't receive anything in my dock. Is anyone having the same problem?
I saw someone else with this problem, but I don't know if it was fixed. Both of our accounts have been working fine. The only thing I can think of to try is the tried and true clear your cache. Here's are the instructions on how to clear your cache straight from the Webkinz help pages:
If you have been told to clear your cache files and do not know how to do it, please look below to find your browser and then follow the instructions about how to clear your cache files. Please note: Dial-up users SHOULD NOT attempt to clear their cache as it may create complications when trying to log back into Webkinz World.
From the 'My AOL' menu, on the AOL toolbar, Click 'Preferences', then Click 'WWW'
Look for the 'Temporary Internet Files'
Click 'Delete Files', and then click 'OK'
Internet Explorer 6:
At the top in the pull-down menus (File, Edit, Tools etc.), click Tools, then 'Internet Options'
This brings up a dialog with 6 tabs across the top (General, Security, Content...)
Click 'General; then look for 'Temporary Internet Files'
Click Delete Cookies. Then click 'OK'.
Click 'Delete Files', then (if it appears, check off 'Delete all offline content', then click 'OK'
Click 'OK' again and this should clear all cached pages
Internet Explorer 7:
From the Tools menu, select Internet Options
Choose the General tab
Under Browsing history, click Delete
Next to "Temporary Internet Files", click Delete files
Click Close, and then click OK to exit.
Up top in the pull-down menus (File, Edit, etc.), click Edit, then 'Preferences'
Find 'Advanced'. Click the sign in front of the word, 'advanced'
You'll see 'Cache, Proxies, etc...'
On the right you'll see buttons labeled 'Clear Memory Cache,' and 'Clear Disk Cache'
First, click 'Clear Memory Cache'. When the “?” dialog appears click 'OK'
Click 'Clear Disk Cache', when the “?” dialog appears, click 'OK'.
Click 'OK' again to close the Cache Dialog box.
This will clear all old info from your browser and the error should be finished.
Click Tools and select Options
Click the Privacy icon
Click Clear Now in the Private Data area
Exit and re-launch the browser.
Clearing Cache on Safari 1.0 / Safari 2.0 for Macintosh OS X:
From the Safari menu click on ‘empty cache’
When asked if you want to empty the cache? Click on empty
Once that's done, from the safari menu click on "preferences"
From the Security dialog box, select "bookmarks"
Click on "Show Cookies"
A list will show up with all the cookies left on the computer.
Try logging out and logging back in and see if that helps. I was just thinking how generous Ganz was with the falling leaves so far this morning in 1 hour I have caught 17 so far! NO LIE! Good luck, don't give up!
I still have all of my items from last night, but they are being placed at the end of the section instead of the front.
Sorry you're having problems! Try logging out & in like they said. If not I would email Ganz they seem to respond to emails MUCH faster than calls.
Hopefully it will correct itself!
Have a great day!
Please do not include all the icons & your webbie family on each post. It takes up a great deal of room - thanks! smitchell
Last edited by smitchell; 09-18-2008 at 08:49 AM..
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