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Old 07-31-2009, 01:16 AM   #11
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Default Re: Missing dock items and room items

View Post Originally Posted by waddlewebkinz
My cousin had this on her account before. She was in tears. She had me over at her he on Webkinz and I could see all the items. Try inviting some real life friends into your house and see if they can see your stuff (in the room) on their computer. Also, update your java. That helped her. All her stuff came back. If the problem proceeds, call GANZ at 1-866-932-5469.
Hope I helped!
-waddle
Very good point! I had items missing in rooms, clothing on the pets, it was weird. My daughter was on another computer (at my Mom's house) we were on the phone and on Webkinz together (LOL) and she said she could see all of my items and the clothes on my pets just fine. I finally found out what my issue was- not cache, not re-booting, it was my wireless router not sending enough signal to my computer and the lag it caused made the coding not be interpreted because it was taking too long to get through the signal.

If you do not use a router, then of course this will not pertain to you, but it drove me nuts for about a week until I shut everything concerning the computer down, unplugged them, and let them reset before I did major downloading to upgrade what is a relatively new system and it worked!

I hope it gets resolved quickly for you!!!
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Old 07-31-2009, 01:26 PM   #12
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Smile Re: Missing dock items and room items

View Post Originally Posted by meowsrus
Very good point! I had items missing in rooms, clothing on the pets, it was weird. My daughter was on another computer (at my Mom's house) we were on the phone and on Webkinz together (LOL) and she said she could see all of my items and the clothes on my pets just fine. I finally found out what my issue was- not cache, not re-booting, it was my wireless router not sending enough signal to my computer and the lag it caused made the coding not be interpreted because it was taking too long to get through the signal.

If you do not use a router, then of course this will not pertain to you, but it drove me nuts for about a week until I shut everything concerning the computer down, unplugged them, and let them reset before I did major downloading to upgrade what is a relatively new system and it worked!

I hope it gets resolved quickly for you!!!
Thanks! Also your idea might work too!
-waddle
waddlewebkinz is offline Female
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