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Old 08-01-2009, 08:32 PM   #1
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Default Answered: missing clothes from dock

Help It seems that the clothes in my dock are missing. I still had some of the Alvin and the chipmunks costumes there as I ran out of storage space. Now they are gone. No clothes at all in my dock. Everything else seems to be there. I checked my rooms with some of my rares and all else seems to be intact. I tried logging out and logging back in and that did not help. Any ideas???
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Best Answer - Posted by Webberlily
There has been a clothing glitch recently. If clearing your cache and rebooting your computer didn't fix the problem, you'll have to phone GANZ at 1-866-932-5469 on Tuesday during normal office hours EST. Monday is a statutory holiday in Canada and their offices will be closed.
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Old 08-01-2009, 08:38 PM   #2
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Triton is on a distinguished road

Default Re: missing clothes from dock

hello anybody???
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Old 08-01-2009, 08:43 PM   #3
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Default Re: missing clothes from dock

Have you tried clearing your cache? Also, are there other items missing from your dock, or only the costumes?
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Old 08-01-2009, 08:44 PM   #4
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Default Re: missing clothes from dock

Well, the other thing that people always suggest trying is clearing your computer's cache... That may help. I guess absolute worst case scenario you'll have to call Ganz. I hope your clothes show up again! Good luck.
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Old 08-01-2009, 08:45 PM   #5
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Default Re: missing clothes from dock

aw i'm sorry to hear that i have no idea how to help you. hope you get them back!
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Old 08-01-2009, 09:16 PM   #6
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Default Re: missing clothes from dock

There has been a clothing glitch recently. If clearing your cache and rebooting your computer didn't fix the problem, you'll have to phone GANZ at 1-866-932-5469 on Tuesday during normal office hours EST. Monday is a statutory holiday in Canada and their offices will be closed.
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