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Old 10-25-2007, 05:04 PM   #1
brazenone
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Default Unanswered: Misising binder

Can someone help me with this problem? I had a virtual trading card binder this morning and it has now disappeared. I can understand Ganz not replacing some of the virtual items, but I spent a lot of money and time for these cards and would like to have them back. Any help would be greatly appreciated.

Thanks, busterspot
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Old 10-25-2007, 05:08 PM   #2
carolynisthebest
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Default Re: Misising binder

Hmm.. haven't heard of that happening before. I'm sure Ganz will be helpful. Contact them by email at support@webkinz.com or call 1-866-web-kinz
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Old 10-25-2007, 05:09 PM   #3
Baby252
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Default Re: Misising binder

I'm sorry. Log out then in. If its not there e-mail Ganz.
Old 10-25-2007, 10:41 PM   #4
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Default Re: Misising binder

The exact same thing happened to me too. 1st I could see that it was "stuck" along with my jigsaw puzzle outside of my room. We logged off and on several times. Rebooted and everything. I emailed them through the contact area and waited and waited. Finally I just bought new ones. Then yesterday my binder and puzzle are back. But my crystal ball is gone. Guess I will need to buy another one... I hope you get it back. Your crads are still there, you just cant look at them without the binder.

Susan
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