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Old 01-29-2008, 09:20 AM   #21
AmandaLynnGail's Avatar
AmandaLynnGail will become famous soon enough

Default Re: Merging two accounts

View Post Originally Posted by keystone
We did "send" everything to the account we wanted to be saved and decided to take the plucnge and submit the info on the other account.

After we had all the info typed in and hit "submit," it said the info we submitted did not "match their records." We double checked everything many times. Made sure the usernames and passwords were in the right case.

Nothing worked. I talked my older neice into talking over the acccount as an extra momey maker and we bought my younger neice another WK to add to her other account.
I had the exact same issue as above when i submitted a request to have my daughters account name changed. What i did was go to customer support > comments & suggestions > our question does not appear above and submitted the request there. In about 4 days when i went to log in i got the change name thing so i guess it worked.

I considered merging 2 accounts, from what i read it appears that they dont do the merging, they reset the one account so that you can use the pet code again and adopt that pet into the right account. I didnt do it because the pet i want to merge is the one tag I lost. It has to be withing 30 days of account creation to have them do it.
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