| 07-13-2007, 08:53 PM || #1 |
Join Date: Jul 2007
| | Unanswered: merge accounts q
Evening, yes as the title states I need to merge an account with 1 that was just created. The page http://customerservice.webkinz.com/cs/ai.php shows you can merge yet the field descriptions are a bit, well, not well defined and don't want to mess this up.
Under the "PLEASE ENTER AND VERIFY ALL OF THE FOLLOWING INFORMATION: " are your prompts for username, password, petcode, name, bday, etc. But they don't explain if it's the old one or new one? Would be much easier if it said;
primary username, password, one to merge username, password, etc.
So my question is what info do they want. All the primary info except the secret code? If so, how do you verify who you are!
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