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Old 01-13-2009, 05:39 PM   #1
Bluj
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Unhappy Unanswered: Medieval curtain stuck in my wall..??

I Finally got a medieval curtain, and went to put it in my room, but it went in a spot I didn't really want it, so I tried to move it, but it won't move.. I've logged off and back on many times, and.. same thing,.. can't move it..
Anyone know if these curtains are permanent once you put them in??..
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Old 01-13-2009, 05:44 PM   #2
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Default Re: Medieval curtain stuck in my wall..??

1. go into another room or 2 then comeback and try

2 call ganz on the Webkinz home page, customer service, then go to, I have something stuck!
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Old 01-13-2009, 05:48 PM   #3
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Default Re: Medieval curtain stuck in my wall..??

I usually log out and on when something gets stuck. If that does not work, you probably need contact Ganz's customer service on WW's front page. There is an area that says "I have something stuck". You can let them know what item is stuck in which room. They usually respond pretty quicklly. Good luck!
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Old 01-13-2009, 05:52 PM   #4
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Default Re: Medieval curtain stuck in my wall..??

Ther may be a very simple explanation, especially if this is your first medieval curtain. To move it, first make sure that you are in Edit mode. Click high up on the curtain, higher than you might expect. People have had the same problem with balloons, thinking the balloons were stuck but they just weren't clicking high enough!
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Old 01-13-2009, 07:45 PM   #5
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Default Re: Medieval curtain stuck in my wall..??

Thanks to all of you!! : ) I actually went into my room after posting this, and guess what... it was able to move!!! : P I was VERY happy it Wasn't permanent!!!
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