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Old 09-25-2010, 05:49 PM   #1
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Default Unanswered: Mazin Hamster does not show up as adopted!

Hey everyone!
So today I adopted my first mazin hamster. I entered its' feature code, and the message popped up saying I had adopted Honey. Then, I went to the Mazin Hamsters section, and she didn't show up. It just had the option to try a sample maze, as usual. I have tried clearing my cache, restarting, and using Firefox instead of IE, and nothing has worked. Please let me know what else I can try before I have to contact [notranslate]Ganz[/notranslate]!
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Old 09-26-2010, 07:00 AM   #2
Happy New Year! 2011
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Default Re: Mazin Hamster does not show up as adopted!

Wow! That's bad. I would try re-entering the code if it let's you. Maybe if it re-registers it it will work. Then, if that doesn't work I ould say the only thing would be to call [notranslate]Ganz[/notranslate]. You've done all the right things!!!
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Old 09-26-2010, 12:10 PM   #3
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Default Re: Mazin Hamster does not show up as adopted!

View Post Originally Posted by Pollybear
Wow! That's bad. I would try re-entering the code if it let's you. Maybe if it re-registers it it will work. Then, if that doesn't work I ould say the only thing would be to call [notranslate]Ganz[/notranslate]. You've done all the right things!!!
Thanks, I tried doing that, and it said the code had already been adopted. I went ahead and sent [notranslate]Ganz[/notranslate] a message, so we'll see if they can fix the problem.
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Old 09-26-2010, 12:18 PM   #4
Happy New Year! 2011
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Default Re: Mazin Hamster does not show up as adopted!

I'm sorry you're having issues!! I know it an be so frusterating!! I don't have any other ideas rather than if they don't respond you might have to get another one and try it. It's totally worth it though because it's fun!! Good luck!!
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