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Old 10-13-2008, 10:10 PM   #1
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Default Unanswered: As with many people.....

I have been having various problems with the Webkinz site since the Hallowe'en theme was available. This evening, though, I haven't been able to get onto the site at all! It is loading, the screen is solid green but never goes on from there.

I hope that it is just lack of staff for the Thanksgiving holiday and it will be functioning better tomorrow!

Has anybody else had this problem?

:acs::abn::bt::bdog::cdee::bokbok::cmunk::clyde:
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Old 10-13-2008, 10:26 PM   #2
wackywhoplays
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Default Re: As with many people.....

Hi gmawk1. Welcome to WI.

Yes, people have posted how frustrating it is, dif loading, not being able to load, or play wow, or hunt for gems. I've had the same problem. Hopefully, it will get resolved this week.

In the meantime, have fun here on WI! there's a wealth of info, & a lot of nice people!
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Old 10-13-2008, 10:28 PM   #3
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Default Re: As with many people.....

View Post Originally Posted by gmawk1
I have been having various problems with the Webkinz site since the Hallowe'en theme was available. This evening, though, I haven't been able to get onto the site at all! It is loading, the screen is solid green but never goes on from there.

I hope that it is just lack of staff for the Thanksgiving holiday and it will be functioning better tomorrow!

Has anybody else had this problem?

:acs::abn::bt::bdog::cdee::bokbok::cmunk::clyde:
Sorry you are having issues logging in. I have heard of others having this problem, as well, so you are not alone. Have you tried clearing the cache and cookies from your browser's Tools menu? This seems to help a lot of people get into WW who have had problems.

With the Thanksgiving holiday in Canada, many have been having more issues than usual. Hopefully these will be cleared up by tomorrow. If you can't get in after clearing your cache and cookies, you might wait until tomorrow to try again.

Best of luck to you!
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Old 10-13-2008, 10:30 PM   #4
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Default Re: As with many people.....

I also had many problems and did the cookies etc. Nothing helped until I did a disc clean up and defrag and it works now. Maybe can try that.

tpyo
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Old 10-13-2008, 11:23 PM   #5
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Default Re: As with many people.....

Although I have had trouble with the site clicking off after 10-15 minutes and not awarding KC awards for games interrupted, not being able to log on is a new thing this evening. I haven't been able to play Wishing Well2, or gem search or spin the Wheel of Wow since Friday after 12 a.m.
I have run my scans, defragged and checked everything possible but nothing helps.

Ganz must know the number and kinds of troubles that people are having and nothing seems to be improved.

Thanks for the advice,though. Your time is appreciated!
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