Rare times in local KT. Place your mouse over times and items for time conversions and info.
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I have 11 items stuck throughout my house. I can't get help because I don't have my pets secret codes anymore. Is there anything I can do? Is there a phone number I can call? I can't even e-mail Ganz with this problem because I need the secret code to do so. Please help!:el1:
Yes are you planning on adopting anymore pets ?? Then you could have the code & Also when I call Ganz at 1-905-851-6661 they answer !! No more automated system & they ask only on the phone for the name on the account thats it the username only & your phone # so you dont need the secret password over the phone !! Good luck many of us are having these table problems !!
If they are items that are on tables that are stuck, a quick, temporary fix is to WALK into a different room and WALK back into it again. For more info about the widespread table glitch, you can look at the front page, which has an article about it.
If they are not on tables, then you need to contact GANZ to get them unstuck. Since you don't have your secret codes, you can call at 1-800-WEBKINZ or adopt another pet and use that secret code.
Welcome to Webkinz Insider! There is a system wide problem with items being stuck. This has been a problem since the system update on Wednesday night August 4. Ganz has been unable to fix it. Hang in there!
See my thread that was started last Thursday August 5.
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