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Old 04-23-2011, 04:50 PM   #1
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Exclamation Answered: Mall spree not working??

Mall spree has not been loading on my account...all the other games work so i do not understand what is wrong with mall spree...does anyone else have this problem? anyone know how to fix it?
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Best Answer - Posted by AuntietoEW
Hi everyone,
I am sorry to learn that more people are having such trouble! I did contact Ganz late on Monday about this problem. The representative was able to get Spree to load using Mozilla Firefox. Most of the time I use Internet Explorer 8. Then I was able to get into Spree with Firefox and it worked just fine. She was not going to send any problem report to the technical team. I think they design their system around Mozilla Firefox.

Another suggestion the representative had was to uninstall Flash and then re-install it. All of the browsers use this program for any animations (there's lots of that in WW). My flash program had some patches installed last Friday, and then the Spree problem started. I will probably do that tomorrow.

Signing off for the night,
Auntie
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Old 04-23-2011, 07:26 PM   #2
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Default Re: Mall spree not working??

You could try logging out, switching browsers, and rebooting your computer.

Last edited by doggoneit; 04-23-2011 at 07:29 PM..
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Old 04-23-2011, 07:27 PM   #3
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Default Re: Mall spree not working??

I've had this problem too, but I've figured out that if you log back in it might work, if it doesn't try again in a day or so and it should work.
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Old 04-23-2011, 07:38 PM   #4
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Default Re: Mall spree not working??

thanks for the advice but i still seem to be having the problem even after rebooting, logging out, switching browsers and it has been a few days that it hasn't worked... im stumped O.o
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Old 04-23-2011, 07:42 PM   #5
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Default Re: Mall spree not working??

One of my accounts has this problem. I go to Spree first when I log on to this account. I don't do activities or go to my room before going to Spree. It's worth a try.
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Old 04-23-2011, 07:48 PM   #6
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Default Re: Mall spree not working??

UGH i just tried that after you suggested it and it still seems to not be working!! this is such a pain....ill try again tomorrow and see if it works!! i guess ill have to be patient with this problem >.<
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Old 04-23-2011, 09:42 PM   #7
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Default Re: Mall spree not working??

View Post Originally Posted by imaswimerrmsc
Mall spree has not been loading on my account...all the other games work so i do not understand what is wrong with mall spree...does anyone else have this problem? anyone know how to fix it?
Hi imaswimmerrmsc,
I have the same problem on one account. The problem started immediately after adopting a new pet. The adoption gave 6 bonus rolls for Spree. Did you recently adopt a pet, too? Please let me know.

Auntie
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Old 04-23-2011, 09:45 PM   #8
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Default Re: Mall spree not working??

The only way I got it to work was by logging out about 3 times, then it loaded properly.
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Old 04-24-2011, 11:59 AM   #9
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Default Re: Mall spree not working??

look, ik this may sound really weiord but i have dial up internet. im use to really slow loading. u see, the awnser to ur problum is simple.... whait. it took me a 30 min whait for the game to load, but it loaded. ik it might seem like a lot of time, but once u keep doing it more often, it will load faster. trust me!!!
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Old 04-24-2011, 05:01 PM   #10
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Default Re: Mall spree not working??

thanks for all the responses!
auntie- no i haven't recently adopted a pet
mochi- hmmm i tryed it and does not seem to be working
ferretluver- i thought that might be the case too but i have waited for up to 45 mins and it doesn't seem to be working...
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