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Old 08-13-2011, 10:45 PM   #1
Wishes come True
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Default Answered: Major help needed! I can't get on - view message

Ever since last night I have not been able to get on to Webkinz. I keep getting the following message. I don't know what to do. I think this all might have something to do with McAfee updating yesterday. Please help!!!
Security warning: The website Welcome to Webkinz does not support encryption for the page you are viewing. This website does not supply ownership information.

The connection to the server was reset while the page was loading.
  • The site could be temporarily unavailable or too busy. Try again in a few moments.
  • If you are unable to load any pages, check your computer's network connection.
  • If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.
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Best Answer - Posted by kidsed
YES! It has something to do with webkinz not having an encryption certificate and my firewall won't let it through.
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Old 08-13-2011, 10:45 PM   #2
ould you?
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Default Re: Major help needed! I can't get on - view message

Try Internet Explorer or Google Chrome
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Old 08-13-2011, 10:53 PM   #3
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Default Re: Major help needed! I can't get on - view message

I have tried both and because it is McAfee that is blocking them, I have the same problem.
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Old 08-13-2011, 10:54 PM   #4
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Default Re: Major help needed! I can't get on - view message

Have you tried Firefox and Safari as well?
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Old 08-13-2011, 11:00 PM   #5
ould you?
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Default Re: Major help needed! I can't get on - view message

View Post Originally Posted by kidsed
I have tried both and because it is McAfee that is blocking them, I have the same problem.
Perhaps turn off the firewall, and see if that works?
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Old 08-13-2011, 11:07 PM   #6
Wishes come True
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Default Re: Major help needed! I can't get on - view message

YES! It has something to do with webkinz not having an encryption certificate and my firewall won't let it through.
kidsed is offline Female
Old 08-14-2011, 12:12 AM   #7
ram325
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Default Re: Major help needed! I can't get on - view message

been having the same problem last few nights -- unable to get on as of 10 pm PST .
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Old 08-14-2011, 01:17 AM   #8
Wishes come True
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Default Re: Major help needed! I can't get on - view message

Actually I just discovered that my problem has to do with my internet provider. I thought it was McAfee and was on the phone with them for 2 hours only to discover it wasn't them but my provider. Guess what, I called the provider and got a prerecorded message: customers in Ohio may not be able to access some websites - we are aware of the problem and are working diligently to fix it. So - webkinz isn't the only technology place with issues. I guess I will just have to play on my phone.
Thanks to all who tried to help!
kidsed is offline Female
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