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Old 01-01-2011, 12:51 PM   #1
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Default Unanswered: Major glitch!

It is january 1st 2011 and I am deluxe but i did not get my deluxe gift box this month! HELP!!!!!!!!!!! cry cry cry

did this happen to anyone else?

please anyone did this happen on just my account?

Last edited by davidjames55808; 01-01-2011 at 12:51 PM..
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Old 01-01-2011, 01:04 PM   #2
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Default Re: Major glitch!

Sorry to hear that. I have 3 accounts and they all had their deluxe gifts. I don't know if this has anything at all to do with it, but try clearing your cache, close the browser, and then try again. If you don't get it today and you should, I would contact Ganz about it.
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Old 01-01-2011, 01:30 PM   #3
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Default Re: Major glitch!

it happend 2 me in september and still dont got m gift
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Old 01-01-2011, 01:44 PM   #4
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Default Re: Major glitch!

View Post Originally Posted by Daddyjon
Sorry to hear that. I have 3 accounts and they all had their deluxe gifts. I don't know if this has anything at all to do with it, but try clearing your cache, close the browser, and then try again. If you don't get it today and you should, I would contact Ganz about it.
How do i clear my cache?

ok i cleared my cache. i will restart my computer and try again

Last edited by davidjames55808; 01-01-2011 at 01:44 PM..
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Old 01-01-2011, 02:05 PM   #5
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Default Re: Major glitch!

When did you get your deluxe membership and for how long? It might be that you've already received all the membership boxes that you signed up for... for example if you signed up for a year long membership in January of 2010, you would have received your 1st box in January 2010 and your 12th box in December and therefore wouldn't get a January 2011 box unless you renew again.
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Old 01-01-2011, 02:14 PM   #6
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Default Re: Major glitch!

I haven't gotten mine today either
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Old 01-01-2011, 02:30 PM   #7
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Default Re: Major glitch!

View Post Originally Posted by davidjames55808
How do i clear my cache?

ok i cleared my cache. i will restart my computer and try again
Hey DavidJames, I just dropped by to check on your situation. Did the restart help?

View Post Originally Posted by cpom
When did you get your deluxe membership and for how long? It might be that you've already received all the membership boxes that you signed up for... for example if you signed up for a year long membership in January of 2010, you would have received your 1st box in January 2010 and your 12th box in December and therefore wouldn't get a January 2011 box unless you renew again.
This is true cpom. I thought about that earlier, but didn't say it. Good point.
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