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Old 12-27-2009, 09:41 PM   #1
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Default Unanswered: Major Clubhouse Prob.

When I log on my account about three of them, It says I am banned till 0:00:00 & 0-00-00
Im so confused because my friends have been banned before but it never said that to them and its on 3 accounts.Im soo confused on why that did that. Any suggestions?
Thanks,
Victoria
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Old 12-28-2009, 09:12 AM   #2
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Default Re: Major Clubhouse Prob.

Hmm, I am not sure what that could mean. Must be some kind of glitch banning you from the Clubhouse. Check it out again in a day or so and see if the date changes.
While you are banned- you can play the wonderful new games they have all over Webkinz World!

Hope this helps and good luck to you.
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Old 12-28-2009, 12:00 PM   #3
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Default Re: Major Clubhouse Prob.

I think that means you are banned forever. I'm not sure though. Just a guess.

It happened to one of my friends too..
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Old 12-28-2009, 01:08 PM   #4
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Default Re: Major Clubhouse Prob.

It could mean it's a permanent ban, but it's on 3 accounts.
I would suggest calling GANZ if you are 18 or older or have a parent call GANZ tomorrow, since that's when the customer service reopens.
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Old 12-28-2009, 01:41 PM   #5
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Default Re: Major Clubhouse Prob.

Hmm. . . I'm not sure. It could mean you are banned forever, but it might not. Maybe its a glitch. You could try calling GANZ and see what they say. (:
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Old 12-28-2009, 11:30 PM   #6
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Default Re: Major Clubhouse Prob.

Since this is on three of your accounts, I would contact Ganz and see what the problem is. I can't imagine that you would be banned on all of the accounts.
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Old 12-28-2009, 11:36 PM   #7
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Default Re: Major Clubhouse Prob.

It must be a glitch........
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Old 12-28-2009, 11:48 PM   #8
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Default Re: Major Clubhouse Prob.

I'm sorry that this is happening to your accounts. Maybe I can help. Would your screen name happen to contain a real name? My daughter had a message when she tried to log in a few weeks ago that she was permanently banned. When I called the rep told me it was because her screen name contained a real name. They quickly changed the screen name and the account is now fine. Hopefully it is something simple and your accounts are back up and running soon.

I just noticed that it's only for the club house. I'm sorry I'm not sure why it's happening. Best of luck.

Last edited by crazygirl024; 12-28-2009 at 11:52 PM..
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Old 12-28-2009, 11:59 PM   #9
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Default Re: Major Clubhouse Prob.

I'm so, so sorry that this is happening to your accounts. I have no idea why it would say that. . Especially on all 3 accounts.
It is most likely a glitch.
Try contacting Ganz to see what the problem is. Their number is
1-866-WEBKINZ (1-866-932-5469). I really hope everything can be worked out. Best of luck.




Last edited by Seahorse; 12-31-2009 at 10:12 PM..
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Old 12-29-2009, 12:43 AM   #10
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Default Re: Major Clubhouse Prob.

It's most likely to be a glitch since it's on all three of your accounts.
Try contacting Ganz if it doesn't recover soon.
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