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Old 05-12-2010, 12:06 PM   #1
huhmoreplease
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Question Unanswered: Mail Freezing Account?

I logged in today, to notice I had two pieces of mail. For some reason any time I try to open them it stays frozen on my screen. My webbies can still move around, but it is stuck there! Has anyone dealt with this before? I normally try and figure stuff out on my own, but I could use some advice. Thanks!
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Old 05-12-2010, 02:05 PM   #2
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Default Re: Mail Freezing Account?

I am having this same problem. I am theorizing that it may be an invitation to a party, but I can't be sure. The letter is from a friend on WW that I don't think is a member of WI. I have no way of letting them know that I cannot open the letters (both are from this person). We often exchange letters and small gifts so it may not be a party invite. I was just thinking that it might be because it is a new option and everyone is anxious to try it out!
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Old 05-12-2010, 02:55 PM   #3
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Default Re: Mail Freezing Account?

yup i am having the same problem!! it was a party invitation! I was using google chrome and it was NOT working! so i switched to firefox and that worked! try switching web browsers!!! hope this helps!
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Old 05-12-2010, 03:51 PM   #4
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Default Re: Mail Freezing Account?

I will, thanks so much!

It worked for me in FireFox and (like you said and I suspected), they were both party invitations! Thanks xorjdox, rep for you!

Last edited by hpquinlan; 05-12-2010 at 03:51 PM..
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Old 05-12-2010, 04:18 PM   #5
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Default Re: Mail Freezing Account?

this happened to me

xorj your advice help to open the mail
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Old 05-14-2010, 02:18 PM   #6
huhmoreplease
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Default Re: Mail Freezing Account?

Sigh, it was a party invitation. I assume so, as it is gone now. Thank you so much everyone!
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Old 05-14-2010, 05:35 PM   #7
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Default Re: Mail Freezing Account?

This did happen to me a week or so ago. This is what I did. I logged off, and went to my other computer which is much newer. I then, logged on, played a game, and was then able to open the mail. Hope this helped you out!

Silverheart

View Post Originally Posted by Silverheart
This did happen to me a week or so ago. This is what I did. I logged off, and went to my other computer which is much newer. I then, logged on, played a game, and was then able to open the mail. Hope this helped you out!

Silverheart
Oh, and just to let you know, it was the Safari Web Browser I went to. Before I was using Google Chrome. (It seems not to work a lot)
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Old 05-14-2010, 05:50 PM   #8
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Default Re: Mail Freezing Account?

no problem everyone.
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Old 05-14-2010, 05:58 PM   #9
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Default Re: Mail Freezing Account?

Thank you. I had 2 pieces of mail I was trying to figure out how to open. This helped!
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Old 05-14-2010, 06:02 PM   #10
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Default Re: Mail Freezing Account?

The problem is,webkinz does NOT fully support google chrome. I was on the phone with a very nice rep today and they said Mozilla Firefox would work with this problem and it did. so Im now happy!
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