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Is anyone else having trouble getting the tiara and the 24 charm prize? I have collected all of the charms from WK and the forest; it shows I have earned the tiara but no tiara??? and the 24 charm prize is still a question mark. I emailed customer service twice and no reply yet. Just wondering if anyone else is having difficulty with this?
You should wait a few hours for a reply, you have to remember how many other people are contacting Ganz for their problems too. But you log in and out or if you wait a day it might show up.
Hope this helped!
- Popprincess816 and her webkinz
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