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Old 02-24-2009, 06:40 PM   #1
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Thumbs down Unanswered: MAC vs. PC - Help, Trouble Loading Webkinz !

Okay I own a Mac laptop & a Microsoft desktop.
I have been noticing for a LONG time that when I am playing in the Webkinz World and I am on my lap top all I get is the "Please Wait..." sign.
I can play for ten minutes at the most, and then I get that dreaded two words & have to sign out.
This is incredibly frustrating because I don't want to have to sit at my desktop while doing Quizzy's questions and other things in Webkinz that take FOREVER !
I know other people have had the "Please Wait..." problem, but I can be on my desktop having the Webkinz site work great and then switch to my lap op & there is a problem.

Is anyone else having similar problems- I have no idea why this is happening !
Any ideas?
Thanks

Last edited by shanynrae; 02-24-2009 at 06:48 PM..
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Old 02-24-2009, 06:49 PM   #2
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Default Re: MAC vs. PC - Help, Trouble Loading Webkinz !

Actually, my Mac works better for me Is it an older computer? If not, try downloading another browser.
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Old 02-24-2009, 06:51 PM   #3
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Default Re: MAC vs. PC - Help, Trouble Loading Webkinz !

no, it is brand new ! I got it as a present in the summer & have hardly used it.
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Old 02-24-2009, 06:56 PM   #4
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Default Re: MAC vs. PC - Help, Trouble Loading Webkinz !

Try clearing 'Termperaory' internet files. If you don't know how to do that ask your Parent(s) to help you.

you could try downloading a new Browser.

Fire fox works well and is fast most of the time.

Last edited by Flablo; 02-24-2009 at 06:57 PM.. Reason: correcting something
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Old 02-24-2009, 07:01 PM   #5
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Default Re: MAC vs. PC - Help, Trouble Loading Webkinz !

I don't know how to clear my temporary files on a MAC
due to the fact that I have always played on a PC

& I am also an adult- my parents wouldn't be too much help
the one I live with doesn't know anything about computers !
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Old 02-24-2009, 07:02 PM   #6
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Default Re: MAC vs. PC - Help, Trouble Loading Webkinz !

View Post Originally Posted by shanynrae
I don't know how to clear my temporary files on a MAC
due to the fact that I have always played on a PC

& I am also an adult- my parents wouldn't be too much help
the one I live with doesn't know anything about computers !
Okay, click on "Safari" when you open up Safari in the top left corner.

Then, scroll down to click "Reset Safari". It will restart Safari, so make sure that you've saved the webpages you've been viewing or you're done viewing them. It should clear all temp. internet files
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Old 02-24-2009, 07:03 PM   #7
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Default Re: MAC vs. PC - Help, Trouble Loading Webkinz !

This started happening to me this summer. Ganz said it was a Mac thing, and then they never called me again. However, a very nice person on this site told me to download firefox and use that to play webkinz, and I haven't had a problem since on firefox. I tried Safari again about a month ago and am still having problems.
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Old 02-24-2009, 07:04 PM   #8
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Default Re: MAC vs. PC - Help, Trouble Loading Webkinz !

My PC hasn;t really been agreeing with me lately... I get the "please wait" way more often than I should! I don't have a mac, so I'm not sure how they might compare...
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Old 02-24-2009, 07:05 PM   #9
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Default Re: MAC vs. PC - Help, Trouble Loading Webkinz !

I'm actually having problems with Firefox right now. I used to have problems with Safari for Webkinz, but I guess it "switched".
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Old 02-24-2009, 07:18 PM   #10
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Default Re: MAC vs. PC - Help, Trouble Loading Webkinz !

View Post Originally Posted by Dogluver620
Okay, click on "Safari" when you open up Safari in the top left corner.

Then, scroll down to click "Reset Safari". It will restart Safari, so make sure that you've saved the webpages you've been viewing or you're done viewing them. It should clear all temp. internet files

thank you so much for the help !
I was very hopeful that this would be he answer
I cleaned up everything- signed on to webkinz

it worked for a bit longer than usual- & then "Please Wait..."
I waited a few minutes to see if it would sort itself out...
but sadly no.

Still thank you, so much for the help !
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