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Old 10-01-2008, 09:38 AM   #1
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Default Unanswered: Mac users still having problems?

We are on a Mac computer and are still having problems with WW crashing our broswer. We use Safari, if that makes a difference. It got better for a little while, but is back to being bad again.

Anyone figured out the trick to no crashes yet?
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Old 10-01-2008, 09:49 AM   #2
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Default Re: Mac users still having problems?

No, i haven't figured it out, but i am having the same problems. It did get better for a while, but it is back to being pretty annoying lately.
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Old 10-01-2008, 09:52 AM   #3
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Default Re: Mac users still having problems?

I am having the same problem. It has been going on for a month now. I have called Apple tech support 3 times. I uninstalled flash-player plug-in and installed it again, no help. I have reinstalled my operating system, no help. I am at my wits end. It is soooo frustrating. I called WW tech support yesterday and they gave me Apples #. I am waiting for a WW customer service rep to call me back.

This started 3 days after I bought the Lava Column. Did you buy it?
I have been on WW for a year and it just started quitting 4-5 weeks ago. It happens on Firefox also.
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Old 10-01-2008, 10:05 AM   #4
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Default Re: Mac users still having problems?

It seemed to start for me when they tried re-opening the clubhouse. I don't have the Lava Column, so that isn't it.

We are so annoyed with it at this point. What fun is it if you only get to play for 10 minutes at a time?
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Old 10-01-2008, 10:07 AM   #5
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Default Re: Mac users still having problems?

I am also having the crashing problem. I had just finished level 27 of Zingo's Pop last night and had over 400 KC that I didn't get because of the timing of the crash. It has happened to me using Safari and Firefox 2.something. I upgraded to Firefox 3 and it is even worse (and slower). It started about 3 or 4 weeks ago for me as well.
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Old 10-01-2008, 10:16 AM   #6
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Default Re: Mac users still having problems?

Please call WW if you are having problems. It is something with them not our computers. Thanks! We need to let them know that a lot of people are having this problem.

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Old 10-01-2008, 10:24 AM   #7
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Default Re: Mac users still having problems?

I just stumbled upon this thread. I had not linked it to WW (as I have had multiple windows open). It was pretty often awhile back. Then it stopped happening. It just started crashing again in the past week. I also use Safari as my browser. I am not sure how to stop it, but I report it each time it happens. At least I know what is causing it I will pay attention to what is open when/if it crashes again. Not glad it is happening, but glad I am not alone.
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Old 10-01-2008, 01:30 PM   #8
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Default Re: Mac users still having problems?

Please call WW if you are having these problems. They need to know that many people are crashing on WW.

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