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My son is missing SEVERAL items in his WW house...Egyptian items, his Love Puppy PSI, and tons of other pieces of furniture and other items. At first I thought he just wasn't seeing them, but I have personally gone through every single room of his house and they are nowhere to be found and not in his dock. I honestly believe his account has been hacked into. Is there anybody that's had this happen to them?? I am SO UPSET for him - he is 7 and JUST got the love puppy and now he has no PSI (not to mention his other items). I checked Customer Service and they say if an item is missing, it can't be reinstated (I assume because people would take advantage). If anyone has any advice on what to do, please let me know. Thanks.
I keep a webkinz room and so do my children and all of my stuff, and my sons, is gone. You have not been hacked, just robbed and ours happened when the new dock arrived. Make sure you tell your child they did nothing wrong, and if this isn't corrected soon, we may need to find some real toys for our children to play with. I thought this was a great idea until now, but teaching technology anxiety and helplessness is not a value I desire to teach.
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