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Old 07-12-2007, 07:59 PM   #11
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indiaprincess9 is on a distinguished road

Default Re: lost my password....know what!!!:(

the email is support@webkinz.com
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Old 07-12-2007, 09:02 PM   #12
frogmania703
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Default Re: lost my password....know what!!!:(

I'm sorry this happened to your sister. Have her try her best to remember the password, and have her look again for the code paper....That's the best I can do to help : [
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Old 07-12-2007, 09:11 PM   #13
RazorbackzRulz
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Default Re: lost my password....know what!!!:(

View Post Originally Posted by fun&funner
i tryed the number and it did not work r u shure thats it??
The number is 1-866-932-5469
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Old 07-13-2007, 12:05 PM   #14
vak0687
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Default Re: lost my password....know what!!!:(

you can use the I FORGOT MY PASSWORD on the login page.
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Old 07-13-2007, 01:56 PM   #15
vak0687
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Default Re: lost my password....know what!!!:(

use the I FORGOT MY PASSWORD button on the login page. Hope that helps
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oops i already posted sorry!!

Last edited by AJsGrl56; 07-13-2007 at 01:57 PM.. Reason: Automerged Doublepost
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Old 07-13-2007, 02:00 PM   #16
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Default Re: lost my password....know what!!!:(

even if you get ahold of ganz they will not reset the password if you do not have the secert code because that is the only way they no the account was really yours. You may just have to start over and get a new pet or try really really hard to remeber the old password or find that adoption code
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Old 07-13-2007, 03:02 PM   #17
Mewey
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Default Re: lost my password....know what!!!:(

My grandson forgot his password and I called ganz at 1-866-932-5469. You probably will get an answering machine but they will call you back the next day. I didn't need his pet number code...... I just had to tell them his signin name...... his last password and then they asked me his birthday and where he lived. They fixed his account and gave him a new password so that he could get in...... So you will be ok.

Lots of luck with this. It is so sad when they don't remember their password......
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Old 07-13-2007, 07:24 PM   #18
craylay
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Default Re: lost my password....know what!!!:(

What you do is you email support@webkinz.com. Or if your sister has another secret code you can use that one. Or you could buy another webkinz and she will stop crying. Well, actually that won't work unless you make another account, but she will stop crying. But after Christmas I'll have over 19 webkinz, so, I guess I could give you a secret code, my birthday is in 2 months. Witch one does she want? I'm just trying to be nice, so, yeah, and uhh, yeah. But if you want the secret code you have to PM me.
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Old 07-13-2007, 07:28 PM   #19
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Default Re: lost my password....know what!!!:(

craylay- im sorry but ur not allowed to exchange ww secret codes here!
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Old 07-13-2007, 09:30 PM   #20
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Default Re: lost my password....know what!!!:(

Oh! NO! I am so sorry. You should keep your code and then type it in to get your password.
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