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Old 08-23-2008, 07:57 PM   #1
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Default Unanswered: lost kc

Have you ever lost kc from your account, but nothing else was gone? I keep a daily log of what each account and sometimes I will notice amounts under 50 kc missing, maybe every month or so. Usually it occurs after I have logged off for the night.

But then, about a month ago, something like 800 was gone all in one amount. Just now, I was playing a game on my primary acct and I swear I saw the amount change something like 800 as I was looking at it. I tried logging out and back in to see if it would correct, but the kc stayed right where it was. I don't trade items with anyone or anything like that so no one has any links or whatever to any of my accounts (I currently have 6.) And no one has access to my tags to get the code of them.

Thanks
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Old 08-23-2008, 08:07 PM   #2
GreekAsianPanda
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Default Re: lost kc

That's terrible! I'm sorry, I can't help you, but I hope you find someone that can! =O
Old 08-23-2008, 08:08 PM   #3
spazzykat
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Default Re: lost kc

Wow...I'm sorry that's happening to you. Maybe it's a glitch & it'll get fixed soon? (Fingers crossed.)
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Old 08-23-2008, 08:09 PM   #4
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Default Re: lost kc

I am so sorry for you! I dought that anyone can help. I'm sorry.
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Old 08-23-2008, 08:41 PM   #5
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Default Re: lost kc

I think that happened to me too. I think I lost about 1000 kc once...
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Old 08-23-2008, 08:46 PM   #6
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Default Re: lost kc

Seen it, like you, where it happened right in front of me when I was online (so, obviously, no one else was on my account). Also, has happened when it was down for the 2 hours of maintenance, or when I would be off for a few hours during the day. Got to the point where I would keep track of how much money was in each account when I logged ON, and when I logged OFF, and when I logged BACK on.

Unfortunately, my word is not enough, and ganz said right on their disclaimer page---they will not fix it. Funny, isn't it? They can do all and all glitches, and such, and nothing can be done and they do not have to fix it, but, if you score TOO high by their standards on a game---ooooh, for SHAME.

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Old 08-23-2008, 08:47 PM   #7
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Default Re: lost kc

it is probably just a glitch
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Old 08-23-2008, 09:38 PM   #8
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Default Re: lost kc

I think something like this once happened to my account too. I had just recently adopted a new webkinz and I had to go off the computer. I had about 5200 kinzcash when I logged back on I had only like 4,500. But the thing was nothing had been bought with my Kinzcash. I contacted Ganz but they never got back to me.
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Old 08-23-2008, 10:03 PM   #9
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Default Re: lost kc

Sorry about that. I don't keep track quite that closely. I hope it reappears for you. Blessings
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Old 08-24-2008, 01:57 AM   #10
hopeforbrianna8
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Default Re: lost kc

That's happened quite a few times to me also. I was like you and wrote everything done, so I knew I wasn't crazy. But everyone's right, ganz will not do anything about it, because there's no way to prove it. It's just one of the many things on webkinz that we have no control over. Like yesterday, on the Wheel of the Month, it landed on a new recipe as my prize, but I had no recipes in my dock and I checked a couple of hours later, still nothing. Sorry for your frustration. I hope it helps to know that you're not the only one!
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