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Old 02-04-2008, 01:12 PM   #1
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Default Unanswered: Lost items - HELP!!!

:basLEASE HELP!! My daughter just realized yesterday that her beloved glamboutique items are gone. Namely, the wallpaper and salon dryer chair! We have spent 2 days searching her pets rooms and these two items are definitely gone!! It is NOT possible for someone to have her password because we have not shared it with anyone!
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Old 02-04-2008, 03:45 PM   #2
izz10995
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Default Re: Lost items - HELP!!!

that happened to me with my newly purchased egyptian bed. did you "price" them. pricing is where you drag an item into the boxes of the selling catagory at the w shop.( maybe to see how much it will sell for), then click remove or drag it out of the box and x out. sometimes theres a glitch of some sort and the item just disapeared. thats what happened to me. i tried contacting GANZ about the bed aand left a message but no response but heres the # if u want to try:
1-886-932-5469
good luck!!!
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Old 02-04-2008, 04:27 PM   #3
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Default Re: Lost items - HELP!!!

:bas: Hi,
Thank you for the phone number for Ganz! I will try it! Sorry about your egyptian bed - that's soooooooooo sad! I just bought one and it costs a lot of money! I feel soooooooooo bad for you! I hope you get it back! Bye!
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Old 02-04-2008, 05:42 PM   #4
karebear36
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Default Re: Lost items - HELP!!!

im very sorry to here about this! i do not know how you lost them but i know how you can get them back! go to the ganz website to get there phone number and call them.. i lost my husky's bed and thats how i got it back!
Old 02-05-2008, 05:06 AM   #5
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Default Re: Lost items - HELP!!!

So did you try pricing the item at the W shop? If so that's the culprit for the disappearance right there.
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Old 02-05-2008, 08:39 AM   #6
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Default Re: Lost items - HELP!!!

No, we never tried pricing those items. In fact, we never even knew that we could price items until now, so it definitely can't be that. i wonder if there are hackers out there that could be doing this kind of thing? or just a Ganz computer glitch?
Thanks for your advice, I will try to call or email Ganz today. This really stinks because now my daughter is afraid to buy anything special out of fear that it will disappear too! :bas:LaceyBubbaCookieBlake's favorites!!!!!
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Old 02-05-2008, 09:12 AM   #7
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Default Re: Lost items - HELP!!!

My daughter lost her colliie's psi but pricing it. She never pushed the sell button because I was sitting beside her when she did it but it disappeared.
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