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Old 01-20-2008, 11:56 AM   #1
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Question Unanswered: Lost items

My grandson has an account OhioBoot97. He's been missing The gold medival helmet, 6 packs of virtual cards I sent and he never got (got kicked off when I was mailing them, both times), AND he has a snow globe stuck in his Horses room.

Most of our problems have been rectified.........but these have been ongoing for a long time. Gypsy
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Old 01-20-2008, 12:20 PM   #2
xxsimplystarburst
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Default Re: Lost items

Do you have over 100 items in your dock?
If you do, you need to clear it out & make storage rooms because if you have over 100 items in your dock, your items dissapear.
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Old 01-20-2008, 04:26 PM   #3
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Default Re: Lost items

I've had two problems: 1, I found a glitch where if you put something in the sell box, remove it and then close the shop screen, it still sells your item. Of course, you get the money, but it still costs you an item.
2, NEVER BUY THE ANTIQUE BATHROOM SINK. If you put it in a room, you'll get a glitch and then you can't get into your room until Ganz fixes it. It takes forever!!!
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Old 01-20-2008, 04:36 PM   #4
is a crazy
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Default Re: Lost items

if you go to costumer support and click on "i have a stuck item", you can fill out the form and they can unstick it for you and put it in your dock. but it may take a few days. hope this helps!
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Old 01-21-2008, 07:39 AM   #5
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Default Re: Lost items

View Post Originally Posted by nosilas
I've had two problems: 1, I found a glitch where if you put something in the sell box, remove it and then close the shop screen, it still sells your item. Of course, you get the money, but it still costs you an item.
2, NEVER BUY THE ANTIQUE BATHROOM SINK. If you put it in a room, you'll get a glitch and then you can't get into your room until Ganz fixes it. It takes forever!!!
That's exactly what happened to me! I ended up creating another powder room because of the glitch.
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Old 01-21-2008, 10:08 AM   #6
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Default Re: Lost items

Thanks for your help and the heads up on the sink
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