Webkinz Insider - Not affiliated with Ganz or Webkinz.

Welcome to WI!

Free Webkinz Codes

Ads  Remove Ads

Become an Insider Insider Subscriber and make these ads go away!
Go Back   Webkinz Insider Forum > WebkinzInsider.Com > Somebody Help!

Welcome to the Webkinz Insider Forum forums.

You are currently viewing our boards as a guest which gives limits your access to many of our other features. By joining our FREE community you will have access to post topics, communicate privately with other members (PM), removal of some (including the "in-text") ads, respond to polls, upload content and access many other special features, such as trading, and entering contests! Registration is fast, simple and absolutely free so please, join our community today!

If you have any problems with the registration process or your account login, please contact us.
LinkBack Thread Tools Display Modes
Old 02-04-2008, 10:37 AM   #1
Webkinz :)
gottabme's Avatar
gottabme is on a distinguished road

Default Unanswered: Lost item!!

I lost my Queen Marie's Periwig. I was putting it on my pet when Ganz logged me off. When I logged back in it was gone. I check their customer service thread about what to do and this does not help. Here is what they say about missing items.

"The only way an item can go missing is if someone knows your username and password (or Secret Code) and has accessed your account. If someone has removed or sold an item, it cannot be reinstated. Please change your password by clicking on the “Login” button on the menu to your left (or go to the Webkinz World homepage and click “Login”). Click “Change my Password.” You’ll be able to create a new password. Please remember to make it something easy for you to remember but difficult for others to guess."

This is not my case THERE ARE OTHER WAYS TO LOSE AN ITEM!! I experienced it.

What should I do e-mail Ganz??
gottabme is offline Female
Sponsored Links
Old 02-04-2008, 10:41 AM   #2
skyhi5 is an unknown quantity at this point

Default Re: Lost item!!

Yes e-mail Ganz! I hae had over 30 items go missing! they e-mail you back with a code number, then you call them with that number. I have heard from a few people that they will give you back your missing item and KK for your trouble. I am still waitng for a call back from them!
skyhi5 is offline
Old 02-04-2008, 10:44 AM   #3
Gift Guru
littlex3red's Avatar
littlex3red rules the roostlittlex3red rules the roostlittlex3red rules the roostlittlex3red rules the roostlittlex3red rules the roostlittlex3red rules the roostlittlex3red rules the roostlittlex3red rules the roostlittlex3red rules the roostlittlex3red rules the roostlittlex3red rules the roostlittlex3red rules the roostlittlex3red rules the roost

Default Re: Lost item!!

email them... it was a glitch -- try to remember the time the best you can with the date.. so that will be able to help them also...
littlex3red is offline
Old 02-04-2008, 11:05 AM   #4
Webkinz :)
jackyhobbes7's Avatar
jackyhobbes7 will become famous soon enough

Default Re: Lost item!!

I luckily have never had an item go missing. But yes contact Ganz!
jackyhobbes7 is offline Female

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On

All times are GMT -5. The time now is 12:02 AM.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2018, vBulletin Solutions, Inc.
SEO by vBSEO ©2011, Crawlability, Inc.
Copyright © 2007-2013 Kopi Enterprises, LLC
WebkinzInsider.Com is not an official site of, sponsored by, nor affiliated with Ganz, Inc, Webkinz, Lil'Kinz, or Kinzville Newz and all character names, logos, and images are trademarks owned by Ganz, Inc.
no new posts