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Old 11-17-2008, 11:04 AM   #1
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Default Unanswered: Lost garden strawberries from my dock

Hello, I was selling strawberries and was kicked out of WebKinz. When I returned, the strawberries being sold were lost and all of the strawberries in my dock, at least 100 plants and possibly more than 200 plants were also gone. Has this happened to anyone else?
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Old 11-17-2008, 11:11 AM   #2
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Default Re: Lost garden strawberries from my dock

Were you selling the seeds (plants) or the fruit? The plants stay in your garden...maybe if you (famous last word) clear your cache and reboot?
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Old 11-17-2008, 11:49 AM   #3
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Default Re: Lost garden strawberries from my dock

I was selling plants. I took your suggestion and clear cache and rebotted. Sadly, no strawberry plants in my dock. I am now harvesting a few plants at a time and selling them so I do not accumulate so many strawberry plants in my dock. This way I will never lose more than a few plants if the glitch happens again. I am frustrated with constantly being thrown out of what I am doing and either getting a blue screen, being totally kicked out or have my curser freeze. Am I the only one?

I was selling fruit. I think of them as plants but I was really selling the fruit.

Last edited by chaz; 11-17-2008 at 11:51 AM.. Reason: made a mistake
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Old 11-17-2008, 11:59 AM   #4
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Default Re: Lost garden strawberries from my dock

Wow... I've never heard of that happening. I'm so sorry you have to deal with this issue.
I can only hope it's a "glitch" and with logging in and out a few times your items will reappear.
As well as cleaning yoru cache and internet history files, I'm not sure what else to suggest. If you log in and out more than 10 times and nothing returns, I would call a Ganz rep and ask for someone with Webkinz account management. Explain to them what is happening and they should be able to help you.

Good luck, and please let us know if this problem gets fixed for you! I'm so sorry it happened.
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Old 11-17-2008, 01:18 PM   #5
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Default Re: Lost garden strawberries from my dock

I am so sorry that happened to you. I have had the site reset while I was selling back fruit, but I have never paid attention to whether or not I received the fruit or kinzcash back. I'm sorry I can't be more helpful with that.

I usually sell the fruit back right away to keep my dock clear - I have heard of people missing items when their dock gets really full, over 100 items.

Again, I am sad that this happened to you
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