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Old 06-03-2008, 09:09 AM   #1
Lil Kinz
nutsyhead is an unknown quantity at this point

Default Unanswered: Loss of Pet Actions?

Hello all! Has anyone else had a problem with disappearing pet actions? We went to adopt my daughter's new webkinz this past Sunday and she came back to me crying saying that all of the actions are gone. She still has the original three actions, but only the roll over action remains from the six we got upon completing level 5 in the six kinzville academy courses. I emailed ganz, but I'm not expecting anything more than an automated response. Thanks for your time!
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Old 06-03-2008, 09:14 AM   #2
Gift Trainee
petabode is on a distinguished road

Default Re: Loss of Pet Actions?

Yes other people have reported this as well (myself included). Ganz in reportedly working on it. Sorry about your poor daughter, it's such a bummer!
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Old 06-03-2008, 09:17 AM   #3
Lil Kinz
nutsyhead is an unknown quantity at this point

Default Re: Loss of Pet Actions?

Thanks! I feel better knowing that her account is not the only one. She just turned five and her favorite thing to do with a new webkinz is to run it through all nine actions--so she was crushed! Now I'll have some good news for her, though. Thanks again!
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Old 06-03-2008, 09:18 AM   #4
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Default Re: Loss of Pet Actions?

I'm not exactly sure! I have never gotten the actions before from the Kinzville Academy! I hope that everything goes good!
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Old 06-03-2008, 09:24 AM   #5
hopee May 24 weekend
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Default Re: Loss of Pet Actions?

Aww! Poor little thing! I sure hope that they get it fixed, nothing worse than not being able to help with the big ol' elephant tears.
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Old 06-03-2008, 09:32 AM   #6
Akio2000
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Default Re: Loss of Pet Actions?

I have been contacting them about this since February. My sons took the classes and never got the unlocks. They even completed level 2 of all of the classes, still nothing. Their response was that they were aware of the problem and were not sure when it would be corrected. There was a tag on the note that stated "Webkinz World is as-is or as available". My boys don't even go to the academy anymore and every once in a while we check to see if the unlocks are there. I still e-mail them about once a month to check about it. I don't want to pester them, but I want them to know that it matters to us.
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Old 06-03-2008, 11:41 AM   #7
Gift Trainee
petabode is on a distinguished road

Default Re: Loss of Pet Actions?

View Post Originally Posted by boro
I have been contacting them about this since February. My sons took the classes and never got the unlocks. They even completed level 2 of all of the classes, still nothing. Their response was that they were aware of the problem and were not sure when it would be corrected. There was a tag on the note that stated "Webkinz World is as-is or as available". My boys don't even go to the academy anymore and every once in a while we check to see if the unlocks are there. I still e-mail them about once a month to check about it. I don't want to pester them, but I want them to know that it matters to us.
If I'm reading correctly they only completed level 2? They need to complete level 5 before they get their first actions and then I believe you get another set when you complete level 10. I thought I only had to do 10 classes when I first started to get actions but then I realized it was actually levels.
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