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Old 11-11-2009, 10:09 AM   #1
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Default Answered: Losing Friends on WW

I have 4 accounts. 3 of the are OK! However, on 1 account my friends keep disappearing. I have gone back and put each of my other account as friends, sent items to each, and checked my phone to make sure they are still listed. The next time I sign on to WW this account shows that I have no friends.

Any one have any suggestions how to keep my friends?
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Best Answer - Posted by KeyLargo
This is an issue that {supposedly} they are aware of and {supposedly} working on; it has been quite a while and even made it to the wiki 'glitch' section {and now in main section/page} -- http://www.webkinzinsider.com/forum/...erased-570197/
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Old 11-11-2009, 10:13 AM   #2
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Default Re: Losing Friends on WW

Maybe friends are deleting you? I try and send my friends gifts or little notes so they know I'm still there.
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Old 11-11-2009, 10:15 AM   #3
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Default Re: Losing Friends on WW

How many friends do you have? Webkinz only allows a certain number (not quite sure what that number is); after that they begin to delete your oldest.
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Old 11-11-2009, 10:38 AM   #4
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Default Re: Losing Friends on WW

The only friends I have are my other 3 accounts. This way I can buy and send different items to each one on my accounts. This account is over 1 year old and I had the same friends all along without any trouble. This problem started about 3 weeks ago.
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Old 11-11-2009, 10:47 AM   #5
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Default Re: Losing Friends on WW

Hmm, I have no idea then.

You should try contacting Ganz: 1-866-932-5469
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Old 11-11-2009, 10:50 AM   #6
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Default Re: Losing Friends on WW

Well, if you are POSITIVE that your friends are not deleting you, and you have less then 500 friends... you should probably give GANZ a call. Their contact information is located in my signature. Click on "GANZ CONTACT INFO." You can also go into GANZ customer support on the webkinz main page and send them your problem there.

I hope everything works out!
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Old 11-11-2009, 10:50 AM   #7
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Default Re: Losing Friends on WW

You should try contacting Ganz. I don't know if they are open today since it is a holiday. Here is their #. 1-866-932-5469 or 1-866- Webkinz
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Old 11-11-2009, 11:19 AM   #8
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Default Re: Losing Friends on WW

This is an issue that {supposedly} they are aware of and {supposedly} working on; it has been quite a while and even made it to the wiki 'glitch' section {and now in main section/page} -- http://www.webkinzinsider.com/forum/...erased-570197/
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Old 11-11-2009, 11:40 AM   #9
hy hello there.
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Default Re: Losing Friends on WW

Hummm... sounds like a glitch to me! Defenitely contact Ganz, or if you're uncomfortable calling them, send them a letter!
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Old 11-11-2009, 04:02 PM   #10
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Default Re: Losing Friends on WW

Thanks everyone for their help. I hope to get this resolved.
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