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Old 06-11-2008, 01:48 PM   #11
webkinzparents
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WebkinzMom04 is a jewel in the roughWebkinzMom04 is a jewel in the rough

Question Re: LOOK EVERYTHINGS MISSING

ok!` Guys Its After 1:30 Pm Here And The Rooms Are Still Empty!!!!!

is Anyone Having The Same Trouble That I Am? This Is Like Being "robbed' And I Hate It. I Am Not Mad Yet,trying To Think That The Glitch Is Just There , But The Longer That I Wait The More I Get Worried And The Worse I Get, So Mad Is Just Around The Corner.

this Is Just Not Funny

---------- WebkinzMom04 added 15 Minutes and 40 Seconds later ----------

View Post Originally Posted by WebkinzMom04
ok!` Guys Its After 1:30 Pm Here And The Rooms Are Still Empty!!!!!

is Anyone Having The Same Trouble That I Am? This Is Like Being "robbed' And I Hate It. I Am Not Mad Yet,trying To Think That The Glitch Is Just There , But The Longer That I Wait The More I Get Worried And The Worse I Get, So Mad Is Just Around The Corner.

this Is Just Not Funny


******UPDATE HERE******

I just checked on my childrens accounts and EVERYTHING including the CLOTHES that there Webkinz had on ARE ALL GONE!!!


Thats 4 other accounts that have been COMPLETELY WIPED CLEAN!!!!! This is NOT FUNNY ANYMORE!!!!! This has to be a GLITCH NOW!!!!!

Last edited by WebkinzMom04; 06-11-2008 at 01:48 PM.. Reason: Automerged Doublepost
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Old 06-11-2008, 01:55 PM   #12
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Default Re: LOOK EVERYTHINGS MISSING

I've been having "weird" things happen on my account - can't edit, and when I try my armoir is cut in 2 and won't move. It's back together when I log out and back in.

I'm sure the update has something to do with all this weirdness. I agree with the other person who said you might want to contact Ganz. Last night some people were able to access the site when others couldn't based on what they used (i.e. Internet Explorer, Foxfire, etc.).

The fact that all of your household accounts have been emptied is something Ganz may want to know and could have a solution for.

Again, I'm sorry about your scarey situation and wish you luck!
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Old 06-11-2008, 02:43 PM   #13
suzanne200
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Default Re: LOOK EVERYTHINGS MISSING

yeah i'm soo sry too! i hope u and ur family get ur stuff back! i would contact ganz too! just to be sure!
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Old 06-11-2008, 03:00 PM   #14
webkinzparents
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WebkinzMom04 is a jewel in the roughWebkinzMom04 is a jewel in the rough

Default Re: LOOK EVERYTHINGS MISSING

I contacted Ganz, and got a recording !!! they said in that , if I did not hear from them in 48 hours that might mean that they have a HIGH call Volume. I told them that ALL 5 ACCOUNTS WERE WIPED CLEAN... THAT NOT EVEN THE WINDOWS ARE THERE. The Dock and EVEN THE CLOTHES that were ON THE WEBKINZ are GONE!!! ...

We will keep trying and @ that praying that things get better.I will post as I get updates!` ANY UPDATES @ ALL!!!!!

Thank you all for the concern for My families accounts andthe caring that you have ALL SHOWN!!! We NEEDED THAT KIND OF SUPPORT!!!

Hugs to All,
Webkinzmom04
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Old 06-12-2008, 08:36 AM   #15
lukemadtv
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Default Re: LOOK EVERYTHINGS MISSING

I just hope everything gos back to normal but I still strongly suggest you change all of the passwords to something difficult
Old 06-12-2008, 08:39 AM   #16
Gifted
 
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Default Re: LOOK EVERYTHINGS MISSING

View Post Originally Posted by Rejewal
It is probably just a glitch, wait and log back in, if it isn't returned after a few hours I would get in touch with Ganz. 1-800-WEB KINZ.
i totally agree rejewal just check back a little bit later
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Old 06-12-2008, 08:45 AM   #17
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Default Re: LOOK EVERYTHINGS MISSING

Did you try to log out and log back in, that happened to me once and i did that than everything cam back
Old 06-12-2008, 08:46 AM   #18
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Default Re: LOOK EVERYTHINGS MISSING

oh no!!! thats really bad im sorry u should probley change your password so hopfully it dosent happen again again i am so sorry hope it dosent happen again
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Old 06-12-2008, 08:47 AM   #19
olve obsession
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Default Re: LOOK EVERYTHINGS MISSING

that happned to me too it got back to normal in about one or two days if it doesnt give ganz a call
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Old 06-12-2008, 08:49 AM   #20
Erica710
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Default Re: LOOK EVERYTHINGS MISSING

I would worry too much! =]
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