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Old 07-13-2008, 06:34 PM   #1
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Default Unanswered: Login screen is a X's -- Help!

When I try to login the login screen is all xxx's. That was not a problem initially since I already know that I have to insert my userid and password. This happened a couple of weeks ago for a little while and then all of a sudden it cleared up. Now it is happening again and when I went to adopt my Cheeky Monkey all the words in the adoption center were xxx's now too!

Has this happened to anyone else and how did you correct it if so.

Thanks for any help you can offer.

-Kate
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Old 07-13-2008, 07:01 PM   #2
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Default Re: Login screen is a X's -- Help!

This has happened to me before. Instead of going to www.webkinz.com try using this link instead:

http://mci2.webkinz.com/loader4.php?...ser&aol=0&fs=0
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Old 07-13-2008, 07:01 PM   #3
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Default Re: Login screen is a X's -- Help!

I've heard of this happening to others. Have you tried clearing your cache and cookies?
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Old 07-13-2008, 07:03 PM   #4
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Default Re: Login screen is a X's -- Help!

The same problem is happening with ours. I have not been able to fix it , but if I do I will let you know how to fix it!!!!!
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Old 07-13-2008, 07:06 PM   #5
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Default Re: Login screen is a X's -- Help!

It happens, like once every 2 weeks. I added this link in my bookmarks/favorites; it usually clears things up:
http://mci2.webkinz.com/loader4.php?...ser&aol=0&fs=1
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Old 07-13-2008, 07:10 PM   #6
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Default Re: Login screen is a X's -- Help!

I've had that happen AFTER I clear my cache. It just happened recently when I cleared everything to have the Star Challenge show up. (I also had pets to adopt.) I normally have to reset my favorites. I am using:

http://www.webkinz.com/us_en
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Old 07-13-2008, 07:25 PM   #7
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Default Re: Login screen is a X's -- Help!

This happens quite often , especially when Ganz is doing maintenance, as soon as they finish their maintenance then everything is back to normal!Kinda frustrating,lately!
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Old 07-13-2008, 08:13 PM   #8
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Default Re: Login screen is a X's -- Help!

Okay, I have something that I like to do better than bookmarking a link. On the Webkinz Homepage, under the button to log in, and off to to the right a little bit, hit "Select your Country." Then, use that to pick your country, and your problem will be solved. You will need to do this every time after you clear your cache and cookies.
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Old 07-13-2008, 08:41 PM   #9
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Default Re: Login screen is a X's -- Help!

My login is like that too, I can login just fine.
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Old 07-14-2008, 12:09 AM   #10
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Default Re: Login screen is a X's -- Help!

Hey fellow XXXX'ers! Here is what you do:

On the login page, click on FIND YOUR COUNTRY. Select your country/language (USA/English). A new login page will come up. Login from that page and like magic, you will see words!

Yay!


---------- SnoopysGirl added 103 Minutes and 52 Seconds later ----------

Sorry, Lilypad, I didn't realize that you had already given them the correct advice!

Last edited by SnoopysGirl; 07-14-2008 at 12:09 AM.. Reason: Automerged Doublepost
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