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Old 04-09-2009, 07:46 PM   #1
Lil Kinz
nachobueno is an unknown quantity at this point

Default Unanswered: Login issues from all computers on network, Mac PC all browsers

Hello,

Since Saturday, we've been unable to log in to WebKinz (gets stuck on the login page), from all computers on our network, both Macintosh and PC's, running different operating systems. We've tried every browser (Firefox, Opera, Safari, IE, Chrome), all with the same result.

We have no problem with other websites & we are able to log in to our accounts on other internet connections besides ours.

We have not made any changes to our router & we've already tried rebooting the router.

We've contacted our internet service provider & they said there wouldn't be anything on their end that would cause problems with an individual website.

Does anyone have any ideas?

Thanks!

NachoBueno
nachobueno is offline Male
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Old 04-09-2009, 08:01 PM   #2
Webkinz :)
 
webbies4me's Avatar
webbies4me is on a distinguished road

Default Re: Login issues from all computers on network, Mac PC all browsers

it is just with their site i think it has been very i meen very slow 4 me some time all it take is to cheek the cookies and clear your browser it is on thier webbies site hope i helped i am not good with computers lol but my dad was ceo of a computer company lol
webbies4me is offline
Old 04-09-2009, 09:30 PM   #3
I wanna be a gifted
Webkinz :)
 
DSlover2's Avatar
DSlover2 will become famous soon enough

Default Re: Login issues from all computers on network, Mac PC all browsers

That happened to me too! i still cant log in. I have a MAC.
DSlover2 is offline
Old 04-09-2009, 09:37 PM   #4
Peaches luvd Wacky
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jasonaldeanmg's Avatar
jasonaldeanmg has disabled reputation

Default Re: Login issues from all computers on network, Mac PC all browsers

just try to clear your catch. good luck to all of u who can't get on
jasonaldeanmg is offline Female
Old 04-09-2009, 10:34 PM   #5
Lil Kinz
nachobueno is an unknown quantity at this point

Default Re: Login issues from all computers on network, Mac PC all browsers

It has been 5 days since we've been able to get on. We've cleared cache, restarted our router, tried different browsers, different computers, pc's & mac's.. We even called our ISP & had them log on to make sure there wasn't an issue with our ISP and they had no problem - they were able to log on right away. I am going to try connecting our internet directly to the computer & bypassing the router, and if that doesn't work will try dial-up internet to see if it has to do with our internet connection. We can access every other website just fine though & we've done everything we've seen recommended on the forums.

The only error I can find is that in the sequence of loading various files, the web error log in my Safari browser says the following file was not found:

http://www.webkinz.com/XML/L10N/US_EN/ua.paid.xml

Anyone else have this specific problem? Any ideas?

Thanks!

NachoBueno

Last edited by nachobueno; 04-09-2009 at 10:34 PM..
nachobueno is offline Male
Old 04-09-2009, 10:59 PM   #6
kennybenny9
Guest

Default Re: Login issues from all computers on network, Mac PC all browsers

well i have a mac computer and it works fine so is it a few person thing?
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