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Old 11-12-2009, 03:27 PM   #11
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Default Re: loggin in trouble

If you are seeing a white screen when you try to log into Webkinz World, there are several solutions you can try.
1. Please go to Adobe and update your Flash Player.
2. Please clear your cache. If you do not know how to do this, we have detailed instructions on our FAQ in the Technical Issues section. Just click on the question "How do I clear my cache?". If you wish to proceed directly to the Technical Issues page of the FAQ please click here.
3. Please make sure www.webkinz.com is an acceptable site for all pop-up blockers and anti-virus programs on your computer.

If these steps do not solve the problem, please contact your Internet Service Provider for further assistance.


I copied that fom the FAQ. I reall hope that this helps you, if not... let me know
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Old 11-12-2009, 03:36 PM   #12
Dora616
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Default Re: loggin in trouble

View Post Originally Posted by COWS4YOU
try clearing cookies/cache
then retyping out webkinz.com
no luck? then try this
http://mci2.webkinz.com/loader4.php?...ser&aol=0&fs=0
Still no luck for me. When I click on the link, I get the white screen. I can log in on a different computer, just not the one I usually play on in the family room with my girls. So I know it has to be something with this computer. I just don't know what. Who has had to contact their service provider? What do they usually say?

By the way, I use firefox as a web browser. I am just not understanding how this happened all of a sudden like that. I did not change my pop-ups or anything that night. But like I said, I did clear cache and download the latest adobe version as it said on webkinz.

Last edited by All4my5girls; 11-12-2009 at 03:36 PM..
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