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Old 11-03-2009, 07:22 PM   #1
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Default Unanswered: loggin in trouble

I haven't been on Webkinz in about 5 months. When i click "Log in" I go to the green screen but it is blank. I have cleared my chach and downloaded the new adobe. I still get no log in screen. I have also tried the new member screen and all i see is green. Please any help would be great.
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Old 11-03-2009, 07:38 PM   #2
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Default Re: loggin in trouble

That used to happen to me...
While I don't remember exactly how I got it to work, I'm pretty sure I had to use the "back door." The Back Door can be found by scrolling down to the very bottom of the Webkinz homepage (www.webkinz.com) and clicking the small, white "Login" button.

Best of luck!
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Old 11-03-2009, 08:23 PM   #3
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Default Re: loggin in trouble

well maybe your account is bad maybe u should try adding a pet on it or try pressing ie7 when it is loading hope i helped please let me know
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Old 11-03-2009, 08:32 PM   #4
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Default Re: loggin in trouble

Try clearing your cache. There's a guide in the WIki.
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Old 11-04-2009, 02:23 AM   #5
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Default Re: loggin in trouble

Try using a different browser. I get that green screen all the time if I try Internet Explorer, but Firefox of Google Chrome work well for me. Try a few different ones, and see if that solves your problem.
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Old 11-04-2009, 06:24 AM   #6
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Default Re: loggin in trouble

View Post Originally Posted by Lake
That used to happen to me...
While I don't remember exactly how I got it to work, I'm pretty sure I had to use the "back door." The Back Door can be found by scrolling down to the very bottom of the Webkinz homepage (www.webkinz.com) and clicking the small, white "Login" button.

Best of luck!
View Post Originally Posted by Ritzcracker
Try using a different browser. I get that green screen all the time if I try Internet Explorer, but Firefox of Google Chrome work well for me. Try a few different ones, and see if that solves your problem.
I agree with Lake and Ritz - you can try the "back door" theory, or you can try a different browser. Internet Explorer used to be what I used, but it didn't work so well, so now I use Firefox, which is a great browser. I hope this works for you - good luck!
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Old 11-04-2009, 12:12 PM   #7
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Default Re: loggin in trouble

Which web browser are you using? I have heard from others on WI that, when using Internet Explorer, clearing cache may not clear out frequently used websites. You would need to go to "tools" and look at your options when clearing the cache/history/cookies to make sure that you are clearing all of the sites, not just the lesser used sites.

Otherwise, I think it would be worth a try to use a different web browser and see if that works. Firefox is a good one. I use Safari for my Mac. I hope it works for you soon!
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Old 11-04-2009, 01:56 PM   #8
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Default Re: loggin in trouble

When I use IE it takes a long time to load like 2 or 3 minutes but if you are patient it will load. But I agree with others using a different browser. When I use firfox it is faster. It could be too you have too many things in your dock. I have almost 2000 things in mine.LOL
Good luck!
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Old 11-12-2009, 10:24 AM   #9
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Default Re: loggin in trouble

I have been having trouble the last 2 days. When I click the log in button, I get a white screen. I have cleared cache, tried the button at the bottom, downloaded the newest version of flashplayer and everything they have said to do. I am at a lost. It was working Monday night when I was doing employment. I logged out of one of my girls' accounts and tried to log into the next one and got the white screen. I haven't been able to get on Webkinz since on that computer.
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Old 11-12-2009, 10:36 AM   #10
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Default Re: loggin in trouble

try clearing cookies/cache
then retyping out webkinz.com
no luck? then try this
http://mci2.webkinz.com/loader4.php?...ser&aol=0&fs=0
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