Rare times in local KT. Place your mouse over times and items for time conversions and info.
Welcome to the Webkinz Insider Forum forums.
You are currently viewing our boards as a guest which gives limits your access to many of our other features. By joining our FREE community you will have access to post topics, communicate privately with other members (PM), removal of some (including the "in-text") ads, respond to polls, upload content and access many other special features, such as trading, and entering contests! Registration is fast, simple and absolutely free so please, join our community today!
If you have any problems with the registration process or your account login, please contact us.
I've had this issue for several days now. I enter my username and password, then the W logging in screen appears and stays that way, or gets stuck... has anyone else had this issue? I can't send Webkinz an e-mail because I can't log in to let them know about his issue... Thank you for any help you can give me.
1. Press "ctrl" and F5 on your keyboard if you experience problems with the sign-in process.
2. It may help to clean your cache:
Internet Explorer: click on "tools" located in the upper right-hand corner>scroll down to "internet options"> then click "delete" located under browser history. You're finished!
3. Customer support email address: firstname.lastname@example.org
4. Webkinz Customer Support Phone Number: 1.866.932.5469
Switching TO Firefox helped me a lot. At first. However, this week I've been having just as many browser lockups as I did with IE7, either at the opening screen, or when I try to dress a pet or water a plant. "Please wait..."
Have you tried resetting your high-speed internet connection (turning it off and on, usually through a software reset)? Sometimes that helps things, if clearing the cache and a reboot doesn't.
On the other hand, I really believe Ganz just has problems with certain servers sometimes. Most particularly after they do a big maintenance, like recently with Doug and the new W Shop items.
WebkinzInsider.Com is not an official site of, sponsored by, nor affiliated with Ganz, Inc, Webkinz, Lil'Kinz, or Kinzville Newz and all character names, logos, and images are trademarks owned by Ganz, Inc.