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Old 01-07-2008, 10:27 PM   #1
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DiscoDad is an unknown quantity at this point

Default Unanswered: Locking Up at Loader Lounger

I've had many Webkinz problems over the past several weeks. Thanks to many of the posts on this site I've managed to get past some of the loading problems (Lord knows that Ganz hasn't been any help!!). However, I have one last, major problem. For about the past 6 weeks, when I log on, I get to the "Loading Furniture" step when it locks up. I have written to Webkinz Tech Support 10 - 15 times and I have left several voice mail messages, with absolutely no answer (not even an automated one) and almost no help. Twice it appeared that Tech Support "unstuck" me, because I was suddenly able to get into my room, but then the next time I tried to log on, or even change rooms, it locked up again and I was back in the middle of the glitch. Has anybody had any success at resolving this problem, or does anybody have any information on when or if this will ever be corrected? I'm certainly not going to buy another Webkinz product, and waste more money on something that doesn't work, until I get this resolved. Any suggestions???:lion:
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Old 01-07-2008, 10:41 PM   #2
allykat1234
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Default Re: Locking Up at Loader Lounger

i am sorry i think that i have had glitches too
Old 01-07-2008, 10:44 PM   #3
Hot Potato is on a distinguished road

Default Re: Locking Up at Loader Lounger

That's a new one in my book. Hope someone comes to assist your with the problem. If you would like to speak with a real person press one. For hablas espanol numero dos. LOL
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Old 01-08-2008, 12:04 AM   #4
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taximommie is an unknown quantity at this point

Default Re: Locking Up at Loader Lounger

My sons account has one room it freezes up on as well and won't load. Its been almost 2 weeks now.Still not fixed. Its a bathroom.
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Old 01-08-2008, 12:52 AM   #5
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MamaWolf will become famous soon enough

Default Re: Locking Up at Loader Lounger

View Post Originally Posted by taximommie
My sons account has one room it freezes up on as well and won't load. Its been almost 2 weeks now.Still not fixed. Its a bathroom.
That's a common issue, it seems to be the antique sink causing the freeze up. I too have a bathroom that can't be entered. I too am still waiting for it to be fixed.
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Old 01-08-2008, 12:55 PM   #6
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Default Re: Locking Up at Loader Lounger

That happened to me once, but you should definitely keep trying to contact Ganz. A glitch occurring that often is definitely irregular.
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